Company overview
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.
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Job details
Josie Robertson Surgery Center
We Are:
We believe that acting as a liaison between patients, guests, and Memorial Sloan Kettering staff is an important role with a significant impact on the patient experience. As a Unit Assistant, you will ensure the accuracy and timely implementation of orders, the coordination of services, and responsiveness to patient inquiries in a professional manner. You have experience working with complementary teams, possess strong critical thinking skills, take an analytical approach to problem-solving, and a proven ability to exhibit initiative.
Join our team where everyone plays a meaningful role in the fight against cancer. Are you searching for your life's calling? Making a difference in the lives of others, there is no greater vocation.
You Are:

• An effective communicator, able to figure out how best to reach difference audiences
• Excited to work as part of a care-giving, patient-centered team, capable of building strong relationships and delivering patient-centric solutions
• A problem-solver, eager to take initiative in new situations and take on tough challenges with a sense of urgency, high energy, and enthusiasm
• Capable of building strong customer relationships and delivering customer-centric solutions
• A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
• Able to operate effectively, even when things are not clear or the way forward is not obvious.
• A good decision-maker, with proven success at making timely decisions that keep the organization moving forward
• Adaptable and flexible to changing health care environments

You Will:

• Respond to patient inquires and requests by providing great customer service and coordinating with Memorial Sloan Kettering staff
• Handle stressful situations and think on your feet to solve problems efficiently using good judgment and knowledge of internal systems and protocols
• Multitask and partner with clinical staff to ensure patients' needs are addressed efficiently
• Maintain a positive attitude and considerate demeanor when partnering with patients and the clinical team
• Play a vital role when providing administrative support to the entire unit
• Manage complex computer systems to maintain patient flow throughout the unit

You Have:

• A High School diploma or equivalent education (required) OR Bachelor's degree (preferred)
• Superb communication, organization, and intermediate computer skills.
• A minimum of 2 years of experience as a secretary or Medical Assistant in a healthcare setting preferred

Hours:

• 8 hour flexed shifts, Monday-Friday, between 1pm to 11pm with weekend rotation

Pay Range

$22.62-$34.06
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