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Applicants must be located in Plano, TX or San Antonio, TX.
The Healthcare Concierge Specialists is responsible for providing contact center based multi-channel guidance to Zelis SmartShopper health plan and employer group clients’ members (consumers) who are shopping’ for medical procedures at cost effective facilities.
The ideal candidate should be able to independently communicate, educate, document, and report on all member interactions with minimal supervision.
Essential Duties & Functions :
maintaining or exceeding consumer satisfaction ratings based on explicit criteria set forth by the Sapphire Digital, and the SmartShopper Customer Care Team.
Requirements
Benefits
Last updated : 2024-09-06
Full Time
Business Services
$32k-41k (estimate)
09/09/2024
12/06/2024
onetouchdirect.com
Tampa, FL
500 - 1,000
Business Services
The job skills required for Concierge specialist include Customer Service, Microsoft Office, Communication Skills, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge specialist positions, which can be used as a reference in future career path planning. As a Concierge specialist, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge specialist. You can explore the career advancement for a Concierge specialist below and select your interested title to get hiring information.