OneTouch Direct is currently seeking a motivated and energetic individual for the position of Metro T-Mobile Sales Representative 5/2024. As a part of our team, you will represent the renowned brand, T-Mobile, and provide exceptional customer service to Metro by T-Mobile customers.
As a Metro T-Mobile Representative, your responsibilities will include:

• Handling inbound calls from customers regarding their Metro by T-Mobile service
• Providing troubleshooting assistance and resolving customer issues
• Processing customer payments and inquiries
• Offering additional products and services to enhance the customer experience
• Documenting customer interactions and updating customer accounts
• Ensuring customer satisfaction by effectively resolving their concerns

Requirements:

• Prior customer service experience preferred
• Strong communication skills, both verbal and written
• Ability to multitask and work in a fast-paced environment
• Basic computer knowledge and navigation skills
• Positive attitude and ability to empathize with customers
• High school diploma or equivalent

Join our team today and be a part of a leading company in the contact center industry!
Requirements
SHIFT:
Training: Sunday - Thursday 12 - 9 PM
Nesting: Sunday - Thursday 12 - 9 PM
Production: Sunday - Thursday 12 - 9 PM
Benefits

• Full-Time Hours : 40 hours per week schedule
• GREAT Earning opportunities : Competitive hourly pay PLUS uncapped commissions paid out weekly!
• 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks! •
• Supportive Environment: Classroom training, plus ongoing support for your success!
• Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
• Benefits : Health Care Plan (Medical, Dental & Vision)
• Culture : Diverse, welcoming culture with Employee Resource Groups
• Referrals : Refer a friend and earn up to $2,000 per person!