OneTouch Direct is Hiring a Remote Remote Customer Support Agent- Brandon
Remote Customer Service Representative(REMOTE POSITION) Must reside in Tampa, FL to apply.At OneTouch Direct (OTD), we provide a positive culture-focused environment where we appreciate and recognize our top-performing people. Our diversified business is seeking experienced and motivated Customer Service Representatives that are genuinely excited to provide sound solutions while keeping customer satisfaction at the core of every conversation. Customer Service Representatives will handle inbound customer service calls for a leading healthcare payments company, to assist and answer questions around medical payment processing, statement inquiries and other customer support needs. If you have strong communication skills, excellent computer skills, and you truly care about the customer experience - apply today! Become part of this exciting opportunity with the OneTouch Direct family today!!! WHAT YOU'LL DO:
Provide inbound customer service for a leading healthcare payments company
Consistently provide a great customer experience
Requirements
1-2 years of customer service experience; healthcare preferred
Excellent communication skills
Ability to respect and maintain customer and client confidentiality
Intermediate to advanced computer skills
High School Diploma required
Background check & drug screening required
Required Equipment
A laptop or desktop PC (cannot be an Apple product, Surface or Chromebook) with Windows 10
Ability Hardwire (plug-in) to your internet source with an ethernet cable
USB headset (not wireless) with a noise-canceling microphone
Webcam (external or embedded)
Benefits
Full time. 40 hours per week schedule with overtime opportunities!
Great pay. Hourly base salary benefits!
Training. Paid training & development
Benefits. Health Care Plan (Medical, Dental & Vision)
Growth. Opportunity for professional and personal growth
Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
Employee Referral Program. Refer a friend and earn up to $2,000 per person!!