Job Summary: Act as the Onsite Manager to serve as the liaison between all related parties to include customers facility, vendor and onsite Leads. Provide direction to the DC Specialists / Leads of all shifts to ensure daily KPIs are met or exceeded and work with each to perform recruitment and/or separation activities, monitor staff’s performance and provide additional training as required. Responsible for working with the Onsite Specialist and Safety Coordinator to minimize the risk of job-related accidents for Ongweoweh, conduct safety trainings and monitor operations to eliminate hazardous activities.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

75% Works with the DC Specialists / Leads of all shifts to provide direction and plans to meet the assigned KPIs of each day. Properly communicate progress and/or challenges with the customer’s onsite management team as well as the Onsite Specialist and Safety Coordinator. Works with the DC Specialists / Leads to ensure all personnel are trained and performing to the standards outlined with the upmost understanding of safety protocols. Assists with recruitment and/or separation activities as needed, individual performance discussions with the staff, conflict resolution and mentoring of DC Specialists / Leads as supervisors. Identify continuous improvement and revenue generating opportunities. Will be responsible for knowing the contractual requirements of the program and Ongweoweh’s Onsite Management SOP.

10% Works in conjunction with the Human Resources department and the Onsite Specialist and Safety Coordinator to develop and enforce OSHA policies (i.e. accident reporting process). Directs accident investigation procedures and gathers all necessary information required for Workers Compensation claims. Assists with DOT compliance and safety requirements.

5% Keeps records of safety-related incidents and proposes corrective actions. Collaborates with managers/onsite leads to monitor compliance and identify safety issues. Reviews injury/illness and non-injury incident investigation reports and follows up as necessary.

Education and Experience:

• OSHA Certification is preferred.
• Associates Degree in Business Management, Supply Chain Managment, or related field preferred.
• Minimum of 1 year experience in a supervisory/management position required.

Special Requirements:

• Driver’s license.
• Occasional weekday or weekend travel may be required.
• Ability to work overtime and be on-call as needed.
• Forklift certified and ability to provide training

Supervisory Responsibility

Direct supervision of the DC Specialists / Leads. Responsible for interviewing, hiring, instructing, and training in work methods, assigning, scheduling, planning, checking, and approving work; evaluating performance, and administering disciplinary action as required.

Equipment, Machines, and Software Used:

Ability to operate various office equipment including computer, printer, telephone, fax machine, and photocopier.

Computer Software: Microsoft Office to include Outlook, Word, Excel, and Access.

Knowledge, Skills, and Abilities:

• Must demonstrate strong communication, telephone and interpersonal skills.
• Computer proficiency including word processing, data entry, spreadsheets, and generating reports using standard software applications.
• Superior customer service skills for both external and internal contacts.
• Ability to resolve difficult or stressful safety issues in a professional manner.
• Must possess in-depth knowledge of OSHA guidelines and practices.
• Some analytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize work.
• Strong written and oral communication skills to interact with colleagues and Workers Comp carriers/OSHA in a professional and helpful manner in person or via phone or written correspondence.
• Strong organizational skills including the ability to manage multiple projects and details simultaneously.
• Ability to prioritize work to meet deadlines and complete projects in a timely manner.

Physical and Mental Requirements:

• Ability to sit for extended periods of time, stand, walk, talk, hear, use hands to grasp, handle or feel, and perform repetitive motions of the hands and/or wrists.
• Close mental and visual attention required to perform work dealing primarily with preparing, analyzing, and interpreting data and figures, using a computer terminal, and/or extensive reading. May include significant use of a computer terminal for data entry.

Environmental Conditions:

• Work is typically performed in Warehouse environment where exposure to adverse environmental conditions may apply.

Disclaimer:

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.