2 Helpdesk Technician I Jobs in Rodeo, CA
Onpoint Industrial Services, LLC is Hiring a Helpdesk Technician I Near Rodeo, CA
* entry level 3-5 years experience *
Oil and Gas
Onsite
Local Candidates Only ( No Per Diem )
*
Description:
This role will provide troubleshooting, management, monitoring, and hands on support for IT systems in the site’s support area (examples include desktops, laptops, applications, phones, mobile devices, radios, switches, fiber, wired and wireless ethernet).
Duties might include, but are not limited to:
- Performing PC builds, PC delivery, installation and repair of computing equipment
- Install, test and repair computer hardware, peripherals, and software
- Configure and deploy mobile devices to end users (smartphones and tablets)
- Provide mobile device training to end users
- Provide desk side and remote support for computing environments
- Consistently follow standard policies and processes
- Handling technically complex IT support issues
- Track and maintain IT hardware
- Able to actively participate in an after-hours (call-out) schedule in support of critical systems and infrastructure
- Assisting, where needed, with the installation of other IT supported systems
Basic/Required:
- Legally authorized to work in the job posting country
- High School Diploma or GED equivalent
- 2 or more years of experience in applicable Information Technology discipline
- Valid driver’s license
- Ability to safely operate a motor vehicle in the refinery around process equipment
- Excellent customer service
- Compliance with refinery safety requirements including wearing appropriate personal protective equipment when necessary
- Willing and able to obtain a Transportation Worker Identification Card (TWIC)
- Candidate will need to obtain Transportation Worker Identification Card (TWIC) during pre-employment process
Physical requirements:
- Willing and able, with or without reasonable accommodation, to perform/comply with the following:
- Lift computer equipment that weighs up to 30 lbs. from the floor and safely carry up 4 flights of stairs
- Bend, stoop, or crawl under furniture to connect wiring
- Bend to pick up equipment and load pull cart
- Lift an individual item weighing up to 30 lbs.
- Push/pull equipment on a cart of up to 100 lbs.
- Climb 4 or more flights of stairs to access field hardware
- Be clean shaven to comply with the refinery safety facial hair policy
- Follow refinery safety requirements including wearing appropriate personal protective equipment when necessary
Job Summary
Full Time
Business Services
$59k-73k (estimate)
06/26/2024
08/24/2024
onpoint-us.com
BEAUMONT, TX
200 - 500
1998
Private
STEWART RECORDS
$50M - $200M
Business Services
Related Companies
About Onpoint Industrial Services, LLC
Onpoint is a consulting firm that provides turnaround management, workforce transportation and safety services for the industrial sector.
The job skills required for Helpdesk Technician I include Troubleshooting, Customer Service, IT Support, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Technician I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Technician I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Helpdesk Technician I positions, which can be used as a reference in future career path planning. As a Helpdesk Technician I, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Technician I. You can explore the career advancement for a Helpdesk Technician I below and select your interested title to get hiring information.
If you are interested in becoming a Helpdesk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Helpdesk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Helpdesk Technician job description and responsibilities
Help desk technicians need a deep understanding of computer hardware and software.
04/03/2022: Nashua, NH
An help desk technician is a professional who provides technical support and assistance to customers, whether on the phone or in person.
02/07/2022: Frankfort, KY
Held desk technician must be customer-oriented and patient to deal with difficult customers.
01/25/2022: Port Arthur, TX
will be able to answer queries on basic technical issues and offer advice to solve them.
02/04/2022: Gulfport, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Helpdesk Technician jobs
Determining the best solution based on the issue and details provided by customers
01/22/2022: Portsmouth, OH
To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
01/25/2022: El Paso, TX
Proven experience as a help desk technician or other customer support role.
01/31/2022: Oklahoma City, OK
Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
04/16/2022: Erie, PA
Step 3: View the best colleges and universities for Helpdesk Technician.
Similar Jobs
Popular Articles
