Join Our Team at Onslow Stoneworks!

Job Title: Part-Time Sales/Office Assistant

Working Hours: Monday - Friday, 10:00 AM - 2:00 PM (with some flexibility).

Weekends: Primarily off Saturday-Sunday. We do have bi-monthly training sessions that occur on Saturdays, and occasional vendor events that occur on Saturday/Sunday.

Company Overview:

Onslow Stoneworks is a leading provider of high-quality stone countertops and custom stonework solutions. We pride ourselves on delivering exceptional products and services to our valued customers. Join our dynamic team and contribute to creating beautiful spaces for our clients.

Job Summary:

We are seeking a dedicated and organized Administrative Sales Assistant to support our sales representatives and ensure smooth administrative operations in our showrooms. This part-time role involves coordinating sales appointments, managing and preparing sales documentation, maintaining and updating records, and performing various administrative tasks. The Sales/Office Assistant will interact with customers and is an important part of the overall experience for our customers.

Key Responsibilities:

Administrative Support:

• Collaborate with sales representatives to process sales orders accurately and efficiently.
• Prepare and update sales documentation, including quotes, contracts, and invoices.
• Maintain organized records of sales and customer interactions using the CRM system.

Scheduling and Coordination:

• Coordinate and schedule appointments for sales representatives with customers.
• Ensure all necessary materials and information are prepared for sales appointments.
• Communicate appointment details to both customers and sales representatives.

Customer Interaction:

• Greet customers as they enter the showroom and ascertain their needs.
• Assist customers with general product inquiries and provide basic information.
• Direct customers to sales representatives for detailed consultations and selections.

Communication and Team Support:

• Handle incoming calls and emails, addressing basic customer queries and concerns.
• Relay customer information and requests to the appropriate sales representative.
• Work closely with the sales team to coordinate tasks and ensure customer needs are met.

Product Knowledge and Training:

• Stay informed about Onslow Stoneworks' product offerings and industry trends.
• Participate in product training sessions to enhance knowledge and administrative efficiency.

Qualifications:

• High school diploma or equivalent; additional education in sales or customer service is a plus.
• Previous experience in retail sales, customer service, or a related field preferred.
• Strong organizational and administrative skills.
• Proficiency in basic computer applications such as Microsoft Suite (Word Docs, Excel, etc.); familiarity with CRM software is preferred.
• Ability to multitask, prioritize responsibilities, and work effectively under pressure.
• Excellent communication skills and a customer-focused attitude.

Benefits:

• Competitive hourly wage.
• Flexible working hours.
• Weekends off (except for Continued Training sessions).
• Opportunity to work with a friendly and supportive team.

Possible advancement opportunities into a full-time position or progression into a sales role based on performance and business needs.

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 15 – 25 per week

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday
• No nights

Travel requirement:

• No travel

Ability to Commute:

• New Bern, NC (Required)

Ability to Relocate:

• New Bern, NC: Relocate before starting work (Required)

Work Location: In person