Ontel Security Services, Inc. is currently looking for a full-time or part-time dispatcher. Ontel is a full service security agency that provides security services 24 hours a day, 7 days a week. Ontel will provide on the job training.

Job Duties:

• Taking of all phone calls that come in through the shift.
• Entering all calls into Ontel’s Computer Aided Dispatch System (CAD).
• Dispatching of all calls in a timely manor.
• Handling all radio traffic from all officers and patrol personnel.
• Maintaining and tracking all on-duty personnel. Ensuring officers arrive at the assigned posts for shifts and are properly relived before they go off-duty.
• Assisting the Watch Commander with scheduling issues.
• Monitoring and all of Ontel camera systems including Ontel’s office cameras along with client cameras as needed.
• Monitoring all alarms and other camera systems as needed.
• Maintaining accurate incident logs of incidents in the CAD.
• Inputting names, license plates, and other information into Ontel’s CAD.
• Taking phone messages for personnel as needed.
• Taking emergency security coverage requests.
• Utilizing GPS to ensure timely dispatching to calls and enhancing officer safety.
• Dispatching for other companies as directed.

Additional Requirements:

• Familiar with computer programs including Microsoft Word.
• Customer Service Skills
• Familiar with using Radio Communications for Dispatching
• Familiar with using Computer Aided Dispatch Systems
• Ontel is a drug and alcohol free workplace new employees will have to submit to a drug screening as part of the hiring process. Ontel respects California law regarding legalization of Marijuana and use of it does not disqualify someone from a position.

Benefits:

• Ontel has an excellent working relationship with our local law enforcement agencies. Several of our employees have earned careers in law enforcement, partially attributed to the duties performed while working at Ontel Security.
• Medical and dental benefits are available for employees who meet requirements as established by the ACA Act.
• Access to other services at a discounted rate or increased benefit, such as Legal Shield, AFLAC, retirement investment opportunities, etc.
• After 90 days of employment 24 hours of paid sick time.
• After 180 days of employment employee's accrual paid time off (PTO) and are eligible for Health Benefits.

Pay During Training:
While on FTO: $19.00 per hour. (20 working days) If remedial training is needed, the rate will stay at $19.00 per hour. Must clear training program.
After clearing training: $20.00 - $21.75 per hour.

If you are planning on going into law enforcement or public safety dispatching this position provides a great entry training for advancing your career in the future.

To apply, you may go to our web site at www.ontelsecurity.com, go the employment page and print up the PDF of the application. You may also come in person to pick an application Monday to Friday, 9 AM to 4:30 PM, at 2125 Wylie Dr. Suite 11 in Modesto.

Job Types: Full-time, Part-time

Pay: $20.00 - $21.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Overtime
• Weekends as needed

Application Question(s):

• Willing to submit to a drug test

Education:

• High school or equivalent (Required)

Experience:

• Dispatching: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person