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Operations Manager [75227]
Onward Search Chicago, IL
$108k-135k (estimate)
Full Time | Business Services 2 Months Ago
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Onward Search is Hiring an Operations Manager [75227] Near Chicago, IL

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.

Join our global real estate client in shaping the future of real estate media and providing unparalleled service to our clients. As an Operations/Photography Team Manager, you'll lead a talented group of 8-10 photographers dedicated to showcasing residential properties with top-tier imagery and virtual tours. We pride ourselves on delivering exceptional customer service and cutting-edge media solutions to our clients.

This is a full-time opportunity. Applicants must be located nearby Chicago, IL.

Responsibilities:

  • Lead, mentor, and empower a team of 8-10 photographers, fostering a culture of excellence and collaboration.
  • Develop and implement streamlined workflows to optimize productivity while upholding our high-quality standards.
  • Conduct regular quality assessments to ensure accuracy, completeness, and adherence to brand guidelines, providing constructive feedback to photographers.
  • Prioritize customer satisfaction by promptly addressing client inquiries and concerns, delivering outstanding service throughout the process.
  • Monitor KPIs and performance metrics, identifying areas for improvement and implementing strategies for enhanced efficiency.
  • Serve as the primary point of contact for technical issues, troubleshooting equipment and software problems in coordination with IT support.
  • Collaborate closely with internal departments including logistics, sales, and customer support to coordinate appointments and ensure seamless service delivery.
  • Travel within your region.

Qualifications:

  • Bachelor’s degree from an accredited institution.
  • 3-5 years of operations management experience, with a track record of leading remote teams.
  • Excellent communication skills with the ability to motivate and engage remote teams effectively.
  • Strong attention to detail and a commitment to maintaining high standards of quality and accuracy.
  • Proficiency in analyzing and interpreting KPIs and performance metrics.
  • Dedication to delivering outstanding customer service and ensuring client satisfaction.
  • Flexibility to travel for fieldwork and availability to work evenings or weekends as needed.
  • Valid driver’s license required.

To learn more about this opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$108k-135k (estimate)

POST DATE

07/05/2024

EXPIRATION DATE

09/26/2024

WEBSITE

onwardsearch.com

HEADQUARTERS

CHICAGO, IL

SIZE

25 - 50

FOUNDED

2007

CEO

JASON GUGGISBERG

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About Onward Search

At Onward Search, weve made our home in the space between job search and hiring needs. Yes, we help great companies find the digital, creative and marketing talent they need (fast!), but to us, our work means much more than that. We are all about loving what we do. Our commitment to, and passion for, helping our talent connect with the perfect career opportunities is what makes us successful and keeps us on the cutting edge of the staffing industry. And, despite the hours of hard work that go into making each and every match, our ultimate commitment is to providing the best customer experience... possible. Simply put, well never refer a candidate to a job that doesnt exactly match their experience and career goals, and we dont offer our clients talent that wont precisely fill their hiring and cultural needs. Contact one of our nationwide offices to learn more: http://www.onwardsearch.com/contact/ Must be at least 18 years old. Onward Search is a drug-free workplace. Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. EOE/M/F/D/V/SO More
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