S4 Migration PM - SAP S/4HANA & Service Cloud Project Management and HANAlytics Remediation consultant

Start August 2024 - End Date March 2026

Remote with potential for occasional travel, Tacoma, WA – expenses to be reimbursed

Very strong communication is an absolute MUST HAVE.

This request is part-time work of approximately 20 hours a week at the start of the project and potentially increasing to 40 hours at certain phases of the projects. Expected duration is August 2024 through March 2026. Weekly hours may fluctuate on projects’ needs.

STATEMENT OF WORK

Client’s Enterprise Resource Planning (ERP) tool, SAP ECC, is broadly used across business processes and serves as the system of record for activities related to: Finance, Asset Management, Procurement, Materials Management, Human Resources, Payroll, and Utility functions.

SAP ECC is reaching end of life and the client decided to upgrade to SAP S/4HANA Rise and take advantage of improvements in certain areas including: data migration, Customer Vendor Integration (CVI), New GL and Grants Module implementation. Similarly, SAP no longer support the Customer Service module (transaction CIC0) in SAP S/4HANA. CIC0 supports efficient management of day-to-day service interactions with external customers. SAP’s recommended replacement for CIC0 is Service Cloud. Another component of this project is the upgrade of 3rd-party software, BDEX and Xponential, to versions compatible with S/4HANA. 3rd-party upgrade projects will be managed by the respective vendors and COT Project Manager (PM) is expected to coordinate these projects’ timeline with S/4HANA and Service Cloud projects.

Hanalytics, a parallel project, is the remediation of HANA calculation views in SAP ECC to convert/transform to Core Data Services (CDS) views in S/4HANA Rise. This project has a dependency with S/4HANA and Service Cloud project and tight coordination between the projects is of outmost importance.

Two distinct RFPs were issued to partner with System Integrators (SIs), who will lead and support the implementation. The client is seeking a project manager to manage these two (2) parallel projects.

The selected SIs will assign project manager/s; however, client also needs a project manager for management, tracking, and communications focused on our project teams, sponsors, and stakeholders.

This request is part-time work of approximately 20 hours a week at the start of the project and potentially increasing to 40 hours at certain phases of the projects. Expected duration is August 2024 through March 2026. Weekly hours may fluctuate depending on projects’ needs.

The project manager’s responsibilities include:

·Manage the project lifecycle inclusive of initiation, planning, execution, monitoring and closing

·In collaboration with the vendor-provided PM/s, monitor and manage the health of the projects and prepare status reports on a weekly and monthly basis. Prepare, publish, and deliver updates to various project and program governance groups

·Produce required project control documentation in alignment with the IT Department’s PMO, inclusive of risks, issues, actions, and decision logs

·Partner with the vendor-provided project manager to coordinate and ensure appropriate project resource availability based on project phase

·Work with the project team to develop corrective action plans and obtain approval for all change requests for scope, schedule, and budget modifications

·Review all vendor deliverables throughout the project lifecycle to ensure completeness, consistency and quality, ensure milestones are met and appropriate approvals are obtained

·Proactively identifies, analyzes and mitigates project and operational risks (resourcing, project/task dependencies and delivery risks)

·Produce agendas and work with the vendor PM and project team to develop presentations and workshop materials

·Work with the SAP program manager, vendor PM, Change Manager, and project team to establish and maintain relationships with stakeholders/partners to provide project awareness, updates, and recommendations to obtain buy-in and support

·Escalate project concerns to Program Manager, Steering Committee, and/or Sponsors

·Assist the Change Manager with developing a communication plan

·Assist the SAP program manager and Change Manager with drafting global communications, preparing/conducting briefings and meetings

·Assist the Change Manager and Training Lead with training plans development and delivery.

Minimum Qualifications:

Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field

·At least 7 years of experience as SAP project manager – must have managed multiple teams

·At least 3 SAP full life cycle implementations

·PMP Certification

·Excellent communication skills, both oral and written, and ability to work with all levels of the organization

·Work well under pressure and adhere to strict timelines

·Ability to manage conflicting priorities

·Leadership and Team Building experience with skill/talent to motivate a diverse group of people.

Desired Qualifications:

·SAP ECC to S/4HANA Rise migration experience

·SAP Service Cloud implementation experience

·Utility and/or Public Sector experience

·Experience in both Agile and Waterfall delivery models

·Experience working with geographically distributed teams

Deliverables

Project charter

Detailed Project schedule Resource plan

Risk Management plan

Status reports – weekly and monthly

Schedule and facilitate workshops and meetings

Communication strategy and plan in coordination with Change Manager

Training strategy and plan in coordination with the Change Manager and Training Lead Lessons learned report for continuous improvement

Project closure report