• Bachelor's degree or higher in Information Systems, Information technology, Computer Science or related disciplines.
• Proven experience in systems documentation to include source code, technical documentations including user documentation, how-to guides.
• Ability to analyze and document business system processes.
• Technical experience translating client and product strategy requirements.
• 6 years of proven experience in systems documentation to include source code, technical documentations including user documentation, how-to guides, integration guides, computer systems operation guides and product specifications that increase the experience of the digital platform.

• Translate Developer documentation into a technical document for all to understand.
• Experience working with other technical experts, such as engineers and software developers, to ensure that the information they provide is accurate and easy to understand.
• Understand and explain complex technical concepts.
• Strong research and analytical skills and very detail oriented.
• Ability to undertake multiple projects and deliver on tight deadlines.
• Excellent technical writing skills and verbal communication skills.
• Good working knowledge of MS Office or Google Docs.

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