Job Purpose
Under the direction of the Regional Operations Manager, the Regional Operations Analyst supports the overall operations of all schools in the Wisconsin region. S/he will implement systems in the areas of finance, compliance, and technology while assisting with regular administrative projects and tasks to support the Regional Operations Manager. S/he will also support the Regional Compliance Manager to ensure that data is accurate for reporting. The Regional Operations Analyst will work closely with school and regional leadership to ensure operations run efficiently, effectively, and with excellence.
Essential Responsibilities and Competencies
Compliance
Prepares templates and data exports for state reporting deadlines
Monitors and audits student enrollment and attendance data for accuracy and compliance
Assists schools with food service administrative reviews
Assists with Title I, Food Service, DPI compliance and record keeping, as needed
Audits school records for compliance with immunization and food service regulations at the state and local level
Supports Choice program compliance and choice enrollment activities
School Operations and Technology
Maintains the setup of the Student Information System (Infinite Campus - IC); performs regular tasks such as user creation, course structure and rostering, student and staff data, grading tasks
Processes online registration submissions in Infinite Campus for all schools
Assists in attendance support including managing trackers and communication to schools
Assists and trains school admin and teachers (at beginning of year) on IC; troubleshoots issues for schools, when necessary.
Assists with online testing and data management, such as student imports, data reports, teacher access to assessment systems
Perform operations data quality checks and support team members to resolve errors
Perform other duties as requested or required
Network Support
Provide onsite school support and coverage for the network's school-based operations teams needs
Supports all network schools with family communications via phone and email
Supports network projects and initiatives such as parent teacher conferences, data days, orientation, special events or other projects as assigned
Supports working with third party vendors such as First Student for transportation and MCFI for food service
Qualifications
High School Diploma Required, Bachelor's degree preferred
Previous experience working in a school/non-profit/youth focused environment preferred
Demonstrated experience in work that required a high level of attention to detail
Proficient in MS Excel, MS Word, PowerPoint, Outlook, and Google products
Valid Driver's License and reliable transportation to commute to our 6 school locations required
Personal Qualities
Integrity, credibility, and passionate commitment to HOPE's mission of Christ, College, and Character
Strong relationship building, interpersonal, verbal, and written communication skills
Commitment to loving our scholars, an unwavering belief that all children can and must succeed, and a deep passion for developing the character of a serving leader in every child
Open to feedback and committed to continuously improving
Highly organized and detail oriented with the ability to effectively multi-task and thrive in a fast paced environment
Service oriented self-starter who takes initiative to proactively resolve problems with a high sense of urgency
Dependable and adaptable with the capacity to handle competing demands and complete tasks within deadlines
Relentlessly focused on developing and implementing processes to increase effectiveness and efficiency
Results focused leader that builds processes in a systematic way to ensure accuracy and complete tasks within deadlines
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.