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Client Service Representative - CSR
Open Systems is on a mission to change traditional notions of homecare. We aren’t your typical homecare company. We are a homecare startup experiencing explosive growth because we look at homecare differently.
The OSH team is comprised of motivated professionals who thrive in a dynamic environment, are always reaching towards new goals, and are obsessed with growth.
They set paths of achievement then go out and make them happen. Careers (notice we don’t call them jobs) in the home care industry offer the perfect mix of positive challenges and reward.
At OSH, the sky is truly the limit for sales, recruiting and HR professionals who want to connect people with quality care and make a difference in our growing company plus take control of their income and professional development potential.
Client Services Representatives are the backbone of our team. Every day is full of challenges and we look for individuals who view those challenges as a stepping stone in their career.
In this role you will be the point of contact for all caregivers and consumers, and as a result will become an expert in case and crisis management, sales, and communication.
Describe my day as a CSR :
It may sound cliché but there isn’t a typical day here. The responsibilities of this role are diverse and dynamic, but we’ll do our best to give you a taste.
It is imperative to understand that you are a member of a team. succeed or fail we will do it together.
Every day you will manage our caregiving staff with the goal of meeting our consumers’ individualized care plans. Sounds simple enough, right?
Well, what this really means is you will be involved in :
So if a management in training position where you will participate in sales, payroll, sales, HR, sales, recruiting, and everything else appeals to you, read on to find out what you need to bring to the table.
Someone who :
Is Focused. There can be many distractions in your office : employees coming in to speak to you, phones ringing, high noise levels etc.
The ability to tune to your own channel is key.
And finally, a mastery of skills when it comes to...
Fast-Paced Situations : Remaining calm and professional during peak busy-ness.
Communication : Someone with interpersonal chops.
Managing Consumers : Attentive to their needs and care services, and always putting them first.
Confidentiality : Working in accordance with HIPAA and having respect for consumers and their privacy.
Time Management : Ability to complete multiple tasks on a daily basis and stay organized.
Effective Leadership : Responsible for your team of caregivers and their consumers’ care, all the while fostering a culture that rings true to OSH’s core values and vision.
Still with us? If this role speaks to you and your career, apply today!
Requirements
Required Credentials
Last updated : 2024-08-07
Full Time
Ancillary Healthcare
$45k-57k (estimate)
08/08/2024
11/05/2024
opensystemshealthcare.com
WILMINGTON, DE
200 - 500
2011
Private
$50M - $200M
Ancillary Healthcare
Open Systems Healthcare is a provider of home care staffing services for the healthcare sector.
The job skills required for Client service representative include CSR, Scheduling, Leadership, Time Management, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
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