A financial firm is looking for a Technical Writer to join their team in Palm Beach, FL.

Responsibilities:

• Develop organizational standards for comprehensive documentation
• Develop toy problems that illustrate intent of functions, overloads, capabilities, and limitations within the math API
• Write user-friendly content that meets the needs of target audience, turning insights into language, illustrations and code snippets for user success
• Evaluate current content and develop innovative methods for improvement and wider dissemination
• Research, outline, write, and edit content, working closely with developers and users to understand the evolving math library and data science application
• Work with software developers to identify code documentation and other documentation repositories, revise and edit, and determine best solutions for data compilation, storage and search
• Maintain searchable meta data on alternate descriptions of functions
• Provide level 1 support for users interacting with the Application UI and Math API, helping them navigate documentation and using their questions to inform documentation design

Qualifications:
Required

• 2 years of experience as an effective technical writer
• Experience writing LaTeX
• Ability to quickly learn and understand complex subject matter
• Ability to write software scripts (C# or Python) in support of creating code examples
• Understanding of statistics and machine learning concepts
• Strong written communication skills
• Experience in working with engineers to improve user experience, refine content, and create visuals and diagrams for technical support content

Preferred

• Bachelor's degree (or equivalent) in journalism, communications, or relevant technical field
• Experience in software development
• Plotting/Charting experience such as matplotlib, seaborn, ggplot, etc.
• Professional certification (ex: Society for Technical Communication)
• Experience in using XML tools to create documentation