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Product Operations Manager
OpenAI San Francisco, CA
$93k-122k (estimate)
Full Time | Scientific Services 1 Week Ago
Save

OpenAI is Hiring a Product Operations Manager Near San Francisco, CA

About The TeamOpenAI's Applied AI org is the product development arm of the company, bringing the power of advanced AI models to the world via APIs and user-interfaces (ChatGPT, DALL-E). The Product Ops team is responsible for streamlining and automating org operations and information channels (across Applied and with adjacent functions) to set strong foundations for collaboration at scale, and providing operational expertise and leverage for product teams bringing solutions to market.
About The RoleThis Product Operations Manager role is for a senior IC. Our ideal candidate has deep experience in Product Operations at one or more scaling tech companies, working very closely with Product/Engineering and XFN partners, on both central systems (e.g. launch calendar / launch readiness) and bringing specific products to market by running betas and launch activities.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In This Role, You Will
  • Establish and lead ongoing programs and systems that provide leverage for all of Applied and sub-groups of Applied (examples: Feedback loop programs to synthesize the top needs of customers from a range of input channels, running ongoing execution sync meetings).
  • Partner with product leaders to manage org cadence programs like planning, goal setting, and mid-cycle check in processes.
  • Program manage key betas, launches, launch events, and other strategic cross-functional initiatives
  • Assist in building a brand new Product Operations function at OpenAI (help set strategy, culture, internal storytelling, etc)
You Might Thrive In This Role If You
  • Can build systems/tools (via code / no-code / AI) to facilitate internal processes with a great user experience for those who need to use them.
  • Are fantastic at building cross-functional relationships and having empathy for the many roles involved in bringing products to market and supporting them.
  • Are able to move fast to get initial versions of solutions up, and then iterate them to improve the experience and scalability.
  • Are a great communicator across written, presentation, and visual forms. You are highly influential with people who don’t report to you.
  • Are engaged and curious about the rapidly evolving AI landscape.
  • You know how to find the line between chaos and bureaucracy when setting up a process.
  • Can build a fun, inclusive, driven team culture
About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement
For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Scientific Services

SALARY

$93k-122k (estimate)

POST DATE

09/02/2024

EXPIRATION DATE

09/27/2024

WEBSITE

openai.com

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

25 - 50

FOUNDED

2015

REVENUE

$5M - $10M

INDUSTRY

Scientific Services

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OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity.

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The job skills required for Product Operations Manager include Product Development, Initiative, Planning, Collaboration, API, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Operations Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Product Operations Manager positions, which can be used as a reference in future career path planning. As a Product Operations Manager, it can be promoted into senior positions as a Product Development Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Operations Manager. You can explore the career advancement for a Product Operations Manager below and select your interested title to get hiring information.

If you are interested in becoming a Product Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Operations Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Product Operations Manager job description and responsibilities

Collect, quantify & prioritize product-related challenges to be considered by product and engineering in future development. Uplevel the understanding of how the product is being used in the real world

03/01/2022: Parkersburg, WV

They support the strategic vision and plan for products to achieve or exceed strategic goals for market share, top-line, and profit growth.

03/02/2022: Fresno, CA

They are responsible for finding efficient and effective ways to customize products to meet the unique needs of specific customer.

02/03/2022: Rockford, IL

Product Ops Manager owns product usage data and communicates themes and trends with sales and marketing.

02/10/2022: Lowell, MA

Product ops manager are uniquely positioned to help make sense of all that data, creating dashboards and separating the valuable bits from the background noise.

01/20/2022: Lake Charles, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Product Operations Manager jobs

Product operations managers should build a strong process for end-to-end management of user feedback.

02/10/2022: Killeen, TX

A Product Ops manager enjoy digging deep into the data, analyzing user feedback and using these insights to drive product improvements.

03/06/2022: Gary, IN

They have to be a person who uses data extensively, cares about efficiency, and is customer-centric.

02/07/2022: Baltimore, MD

Then, they will convert the things they learn into knowledge points for the team.

02/14/2022: Chattanooga, TN

Prospective product operations professionals should familiarize themselves with the product operations manager’s role.

02/13/2022: Juneau, AK

Step 3: View the best colleges and universities for Product Operations Manager.

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