Essential Job Duties or Tasks:

ACE Experience 

• Track all communications with sponsors and coordinates administrative activities for the ACE Experience sponsorship, exhibits and advertisement 

• Play a role in brainstorming, and drafting marketing materials for advancement outreach 

• Ongoing research for the ACE Experience prospect list 

• Ensure all required documentation is received from sponsors and data is entered accurately into the CRM 

• Process online ACE Experience payments and refunds for sponsorships, advertisements, and exhibits 

• Coordinate with Finance department to ensure all ACE Experience invoices are requested, sent, and payments are processed.

• Play a key role with on-site ACE Experience operations to address sponsor and exhibitor needs 

• Serve as Content Manager for Advancement’s presence on the ACE Experience website to ensure accuracy 

Stewardship 

• Serve as point of contact for customer service-related matters for ACE Affiliate Members and ACE Experience sponsors, exhibitors, and individual fund donors. 

• Actively work to reduce the attrition rate of Affiliate members by ensuring regular contact is maintained with all members. 

Database Management 

• Manage contacts and data entry related to Advancement’s fundraising efforts 

• Update CRM database with data related to program, ACE Experience sponsorships/exhibits and Affiliate Membership Program

• Run queries and reports as necessary 

Prospect Research 

• Independently conduct extensive research to identify and qualify corporate entities as viable prospects for Advancement to pursue for funding 

• Maintain the Advancement prospect list
• Monitor corporate industry news to remain abreast of trends and potential prospects 

Website & Social Media 

• Serve as the Advancement Content Manager for ACE’s website and updates the Advancement web pages regularly to ensure accuracy 

• Monitor ACE’s program web pages to ensure proper visibility for sponsors 

•  Create online forms to streamline membership induction and ACE Experience sponsorship/exhibit applications and prospectus requests 

• Coordinate with the ACE web team to design new web pages as necessary 

• Create and design Advancement web pages that are used to provide visibility and recognition for ACE donors, such as the Thought Leadership Library web page and those related to the ACE Experience 

General Duties 

• As needed, coordinate meetings on behalf of Advancement staff 

• Initiate processing of program and member invoices and, working cross-functionally, tracks program and membership payments. 

• Monitor and respond to inquiries in the Advancement email inbox daily 

• Play key role with Corporate Membership Program member induction, termination, invoicing, and management of member subscription benefits 

• Coordinate scheduling of appointments and assists with travel and catering arrangements for the department. 

• Assist with other duties as necessary 

Education/Experience/Specialized Knowledge and Competency Requirements:

Minimum Requirements

2 years of work history in an administrative support position. Demonstrated commitment to ACE’s values and mission, preferably including some experience in higher education. Bachelor’s degree preferred.

The ideal candidate will possess the following:

• Experience in advancement/development/fundraising preferred
• Demonstrated interest in higher education or membership associations
• Excellent communication skills including written, verbal and interpersonal skills.
• Ability to interface well with all departments within ACE in a highly professional manner.
• Demonstrated ability to communicate effectively and professionally with ACE staff, directors, members of the organization, and industry vendors.
• Proficiency with MS Office products including Word, Excel, Access, PowerPoint and Outlook
• Experience working with a customer relationship management (CRM) or other relational databases

Working Conditions/Physical Effort:

This is a hybrid position with a minimum of 2 days per week at 1 Dupont Circle, Washington, DC 20036

Target Salary:

$63,114-$78,893

*Please include a cover letter and resume with your application