Are you a highly-organized individual who gets jazzed up about revenue cycles and physician billing? PCHC is looking for a Billing Technician II to join our dynamic and growing team! This forward-facing position collaborates across clinics to accurately process charges and batch as appropriate. As an experienced physician billing professional, you’ll serve as a mentor to billing staff, providing education and training around billing and revenue cycle processes. Most importantly, you’ll strategize in the delivery of superior customer service. We are looking for a Sound like you? Apply today!

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg

Schedule: Full-Time, Monday-Friday, 8:30am-5:00pm (Remote position. Candidate must be eligible per PCHC's Telecommuting Policy.)

Highlights of the position:

• Provides excellent customer service to our patients, staff, and external customers by demonstrating respect, empathy, and proficiency in the billing field. 
• Efficiently processes assigned facility charges, ensuring accuracy based on payer and coding guidelines. Batches all claims for assigned facilities and files secondary claims to the proper payer.
• Follows up on all outstanding non-rejected claims according to status matrix guidelines.
• Serves patients telephonically for matters pertaining to billing. Resolves patient questions and/or researches claims and reports back to patient in a timely manner.
• Works with patients to negotiates payment plans for balances as appropriate, while treating them with kindness and dignity. Consistently works towards goal of outstanding A/R reduction.
• Serves as a mentor and lead contact for the Billing Team, providing support, and payer-specific training.
• Supports clinics by answering billing-related questions, providing training and education specific to revenue cycle as needed.
• Engages and supports patients to ensure they feel heard, respected, and involved in their care and experience. Strategizes with teams to improve the patient experience and billing processes.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC cares for the WHOLE person, offering a broad range of services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Lab & X-Ray, Physical Therapy and Podiatry all within one organization.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent educational certification required.
• Certified Professional Coder (AAPC) or Certified Coding Specialist (AHIMA) preferred.
• Minimum of 2 years of physician billing experience in a health care organization required.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

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