Are you a lively and compassionate human who is looking to do amazing work in the community? Do you have at least 2 years of experience in healthcare? PCHC's Community Care & Geriatrics team is looking for a Clinical Support Assistant (CSA)! In this unique role that is largely administrative/clerical, you’ll travel outside of our typical exam room setting to meet our patients where they are, supporting our providers in the delivery of patient-centered care in skilled nursing facilities. This is the perfect opportunity to get your foot in the door if you’re considering the clinical support side of patient care! And if you are a Medical Assistant with clinical training, we'll expand your scope and salary scale for this role. Ready for a new adventure in your career? Apply today!

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg

Schedule: We have TWO Full-Time vacancies, Tuesday-Friday, (4) 10-hour shifts 

• Placement into the appropriate level, salary scale, and scope of Clinical Support Assistant I (Administrative) or Clinical Support Assistant II (Clinical/Medical Assistant) depends on the skills, qualifications, and experience of the final candidate. This job posting reflects CSA I for reference. 
• This position requires travel within the Greater Bangor Area. Mileage is reimbursed per PCHC’s Business Travel and Expense Reimbursement Policy.
• This position works in a Designated Healthcare Facility which is subject to the State of Maine’s immunization requirements for healthcare workers. If hired, you will be required to show a Certificate of Immunization, or Proof of Immunity, against: 1.) Rubeola (measles); Mumps; Rubella (German measles); Varicella; Hepatitis B; and Influenza.

Highlights of the position:

• Demonstrates kindness, compassion, collaboration, and excellent communication skills.
• Proactively manages provider schedules while balancing schedule templates and patient preferences
• Engages in pre-visit planning activities within scope, preparing visits for the providers using medical records, Health Info Net, and other resources.
• Utilizes quality reports to outreach and schedule patients who have missed appointments and/or who need care.
• Assists provider with organization, preparation and tracking of facility acute/chronic/regulatory required visits, admissions, and discharges.
• Assists with billing duties, including delivering patient notes to the office, scanning, and following up with providers as appropriate. Ensures the information is accurate and complete.
• Strategizes within care team to effectively manage patient’s care. Collaborates to improve the patient experience and clinic processes.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC cares for the WHOLE person, offering a broad range of services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Lab & X-Ray, Physical Therapy and Podiatry all within one organization.

Education and Experience Requirements:

• High school diploma or equivalent required.
• At least 2 years of experience in a healthcare, nursing home, assisted living or similar setting required.
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
• Valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required. Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual’s ability to perform the responsibilities of the position in accordance with PCHC’s Automobile Safety and Background Check Policy.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

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