The Document Services Associate performs document Quality Control review, utilizing the banks taxonomy as a guide. Verifies that documents in PPBI’s system of record are in the proper placeholder; on the correct loan; dated correctly; pages rotated correctly; separate documents as needed; and remove duplicate documents. Responsible for document preparation, scanning and indexing as required. Conducts quality assurance, provides training and performs other imaging and quality control tasks to support the department, as assigned. Meets the department’s “document per hour” goals for this role, with a low error ratio.

RESPOSIBILITIES

• Review documents within our banking system to ensure the document is in the correct placeholder, correct date, pages are rotated correctly, and on the correct loan.
• Separate documents as required.
• Remove duplicate documents.
• Meet the departments “document per hour” goal for this role, with a low error ratio.
• Assist team members as needed to meet departmental deadlines, including assisting with overloads.
• Collaborate with management on process improvements while maintaining a positive attitude.
• Mentor new hires and ongoing training to Business staff.
• Other duties as assigned including document preparation, scanning, and indexing.

QUALIFICATIONS

• 1 year quality control and imaging or bank records management experience preferred.
• Attention to detail and accuracy.

A reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $16.00/hr to $23.21/hr. Actual compensation will vary based on various factors including but not limited to location, experience, and performance. A discretionary bonus and/or business line incentive may be provided, in addition to a medical and other benefits, dependent on the position. For more information regarding our benefits, please visithttps://www.ppbi.com/careers.html

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