JOB DESCRIPTION FIELD SERVICE TECHNICIANPosition SummaryThe position of the Service Technician is to satisfy the customer needs. As a service technician, you will be required to perform your job duties and conduct yourself in a professional manner.KEY RESPONSIBILITIES• Must be capable of working a scheduled swing shift. • Maintain equipment and surrounding area (keeping area clean).• Must be capable of obtaining, preparing, and analyzing hot metal samples with the use of a Leco analyzer.• Must be capable of operating injection equipment.• Must record information accurately.• Document all problems and potential problems.• Ensure all equipment is operating properly.• Must adhere to all S.O.P.s and safety rules, for the company and customer, and complete required safety training.• Provide technical assistance to the customer.• Must be able to work independently.• Must be capable of performing preventative maintenance on equipment.• Opta Documentation – Lance Report (failures, changes, numbers of heats, dates, minutes, and operator.) Completion of Opta (USA) Inc logbook. Tracking part used, etc. • Informing supervisor of potential problems (i.e., material is low, parts are needed, customer problems, etc.)• Assist in the unloading and loading of material (Opta personnel must be present).• Assist in cleaning and unplugging of lances (unless otherwise specified).• Direct responsibility for filling out expense reports correctly (following all rules pertaining to expenses).• Conduct special projects at the request of immediate supervisor.• Required to cover vacations schedule and open shifts. Manufacturing locations of Opta equipment and customer sights are inherently dangerous. Therefore, good mobility, eyesight, and hearing are necessary.