33 Director- Operations Jobs in Bronx, NY
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Neighborhood Association for Inter-Cultural Affairs
Bronx, NY | Full Time
$163k-212k (estimate)
1 Month Ago
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Volunteers of America - Greater New York, Inc.
Bronx, NY | Full Time
$213k-239k (estimate)
2 Months Ago
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Director- Operations
$168k-207k (estimate)
Full Time | Business Services
2 Days Ago
OPTIMUM INC. is Hiring a Director- Operations Near Bronx, NY
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!Job SummaryResponsible for all field issues within a defined region. Coordinates day-to-day management of field activities relating to a contractor and employee base to improving the network and operational performance. Coordinates projected workload volumes based on marketing activities and operational capacity. Execute comprehensive contractor management strategy to deliver customer experience, similar to that provided by in-house technicians.
Responsibilities
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $141,372.00 - $201,960.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!Job SummaryResponsible for all field issues within a defined region. Coordinates day-to-day management of field activities relating to a contractor and employee base to improving the network and operational performance. Coordinates projected workload volumes based on marketing activities and operational capacity. Execute comprehensive contractor management strategy to deliver customer experience, similar to that provided by in-house technicians.
Responsibilities
- Executes policies, including employee, customer and operational policies.
- Recommends process changes to improve the efficiency and effectiveness of Operations.
- Manages the efficient and effective delivery of service to customers by implementing Network operations policies. Designs and implements processes that provide for a high level of Network satisfaction. Meets company service standards and commitments.
- Develops and manages an organization that is proficient in delivering and supporting multiple products, delivers trained personnel in accordance with staffing plans and business requirements.
- Maintains plant infrastructure from the Hub sites to the customers Tap. Adheres to a maintenance programs and ensures compliance to engineering specifications.
- Develops and manages to achieve operating & capital budgets and forecasts.
- Provides good working conditions for employees that are secure, clean, and safe.
- Provides a forum for formal and informal communications among Field Operations management and staff.
- Ensures that employees are trained and equipped with the tools to perform their jobs successfully.
- Maintains the HFC network to exceed SLA performance standards and FCC requirements through effective preventive and demand maintenance.
- Provides quality internal and external customer service surrounding the Company values
- Manages programs and operations for Installation and fulfillment, Plant maintenance (HFC), Dispatch, Work Force Automation (WFA) and FCC standards and compliance.
- Coordinates the technical operations capital and operating budget process and monitor activity throughout the year to ensure capital and operating expenses are controlled according to meet or exceed the business plan.
- Manages the involvement of vendors and subcontractors with ownership of all Onboarding, Off boarding and Credentialing.
- Ensures contractor and employee compliance with all safety initiatives.
- Bachelor's degree preferred.
- Minimum 8 years business management experience, with demonstrated increased levels of responsibility within the cable or telecommunications industry is preferred.
- At least 5 years of experience managing multiple departments within the Field Operations or a similar environment.
- Proven successful experience in launching new products and services in the telecommunications industry.
- Demonstrated experience in change management and leadership.
- MS Office Software Proficiency in Excel, Word, & Power Point.
- Skills and experience in building and leading teams, developing skills in others, fostering collaboration and building consensus across the Company.
- Ability to understand and respond effectively to activity interdependencies to ensure that they do not negatively affect the delivery of service to customers.
- Strong project management skills; the ability to prioritize multiple tasks and initiatives; and skill in identifying, analyzing and resolving problems.
- Demonstrated successful experience in managing a large Field Service Department involving multiple locations and a large geography.
- Understanding of the technical components relating to HFC and fiber networks.
- Must possess a valid driver's license, applicable to state law.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $141,372.00 - $201,960.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$168k-207k (estimate)
POST DATE
06/27/2024
EXPIRATION DATE
07/25/2024
WEBSITE
theoptimumgroup.us
HEADQUARTERS
FAIRFAX STATION, VA
SIZE
50 - 100
FOUNDED
2001
TYPE
Private
CEO
ELIZABETH HIATT
REVENUE
$10M - $50M
INDUSTRY
Business Services
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The job skills required for Director- Operations include Customer Service, Collaboration, Problem Solving, Project Management, Onboarding, etc. Having related job skills and expertise will give you an advantage when applying to be a Director- Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director- Operations. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Director- Operations positions, which can be used as a reference in future career path planning. As a Director- Operations, it can be promoted into senior positions as an Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director- Operations. You can explore the career advancement for a Director- Operations below and select your interested title to get hiring information.
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