48 Service Manager Jobs in Pottstown, PA
Optimum RV is Hiring a Service Manager Near Pottstown, PA
We’re looking for a dealership savvy professional to work alongside our Parts Associates, Service Advisors, and Service Technicians.
Responsibilities
- Schedule work in and out of the shop
- Hire, supervise and direct all service technicians and apprentices as approved by Dealer Principal
- Ensure that all parts, tools and appropriate time is available for technicians to complete the work
- Directs and Supervise Service Desk Personnel with training and coaching mentality
- Directs and Supervise Parts Manager and personnel and assist in proper parts procedures and policies
- Directs and supervise Warranty Administrator to process warranty claims in a timely and efficient manner
- Ensure that all employees under their supervision receive the proper training and upgrading of systems.
- Liaison between service advisors and Sales Management
- Must acquire approval from sales department on all Internal RO’S
- Track Technician Productivity
- Track Open Repair Order Reports and others as directed
- Responsible for a profitable operation of the service department while gaining maximum production under controllable costs
- Setting and maintaining profit goals.
- Leads by example.
- Maintains a balance between shop efficiency, labor rates, and expenses
- Assists the Service Advisors in the dispatch of work to correct technicians and or work with the shop foreman to do the same
- Responsible for the cleanliness and safety of the service department and shop
- All other duties as assigned
- Technical RV Service knowledge
- Previous management experience
- Maintain a positive atmosphere
- Stability under pressure
- Creative and open to constant change
- Knowledge and technical expertise
- Able to display leadership skills and manage others accordingly
- RVIA/RVDA certifications - preferred
- We do what we say we're going to do, when we say we're going to do it... every time
- We are trainable, coachable and confident... not arrogant
- We are self-motivated, driven and never satisfied
- We are stronger as one. We help each other, regardless of department or position
- We are committed to the success of the company through ups and downs because this is our career
- Competitive wages
- Medical insurance
- Dental insurance
- Vision Insurance
- Company-Paid Life insurance
- Supplemental Life Insurance
- Short & Long Term Disability
- Critical Illness, Accident and Hospital Indemnity coverage
- EAP
- Wellness Program including Gym Reimbursement
- Vacation, Personal Time & Holiday pay
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Job Summary
Full Time
Retail
$88k-114k (estimate)
05/30/2024
07/12/2024
optimumrv.com
OCALA, FL
50 - 100
2005
Private
ROBBIE BOOTH
$50M - $200M
Retail
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The job skills required for Service Manager include Leadership, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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