Options Medical Weight Loss is the nation’s premier weight loss clinic, offering a wide variety of programs, which we customize to meet the needs of each individual patient. We even have our own line of food! We serve communities in Michigan, Georgia, Indiana, Illinois, Arizona, Ohio, North Carolina, Pennsylvania and Florida, and are rapidly expanding.

SUMMAR

YThe Clinic Manager (CM) provides leadership for all aspects of a clinic that consistently meets or exceeds a revenue target of $100k/month with an emphasis on meeting short- and long-term goals, and clinic & staff development. The Clinic Manager serves as a high producing member of the sales team, personally seeing consultations to generate revenue, overcome objections, and help to change patients’ lives by selling our products and services. The CM will not only be responsible for their individual sales KPIs but also center standards as well. They will oversee the driving of set business goals, measuring team effectiveness, and monitoring results. This role will consist of hiring, coaching, and evaluation of team members while providing effective training. The Clinic Manager will have direct P&L management responsibility for their clinic and will work hand-in-hand with the Medical Provider to maximize profitability & ensure the highest level of patient satisfaction

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Position Responsibiliti

• esLeads all operations within the four-walls of the clinic which includes, but is not limited to: maintaining a motivated, engaged & effective team, optimizing staff utilization, ensuring policies & procedures are followed, implementing company-wide initiatives, and maintaining accurate inventory of food, supplements, and supplie
• s.Owns the clinic P&L and is held accountable for Top-Line and Profitability Performance: drives new patient acquisition, patient retention, and patient satisfaction to grow revenue while managing all controllable expenses (payroll, supplies, inventory shrink) to meet clinic-level profitability goal
• s.Leads and manages the patient care and sales teams to ensure business goals, profitability, and retention goals are me
• t.Coaches and develops new members of the sales team to OMWL KPI standard
• s.Ensures high level of patient care and satisfaction by continually improving service level
• s.Creates a KPI-driven culture with emphasis on critical performance factors like retention, answer rate, lead generation, and staff utilizatio
• n.Executes effective strategy and tactics to create positive team dynamics through constant coaching, mentoring, hiring, and trainin
• g.Builds and sustains a high-performance culture through attracting, developing, and retaining a highly motivated tea
• m.Creates a culture of collaboration and accountability, and places emphasis on career pathing/employee developmen
• t.Evaluates employee performance; places emphasis on career pathing/employee development and makes recommendations for promotion
• s.Thoroughly understands all Options programs and serves as a subject matter expert on the programs. Ensures all clinic staff are kept informed of any new programs or changes to existing programs, and trains clinic staff to be subject matter experts as wel
• l.Fully capable of performing the roles of all other clinic staff and serves as back-up on those duties as neede
• d.Works with Regional Director to establish short-term objectives and long-range goals and related plan
• s.Reviews the results of all operations, comparing them with the company’s objectives and taking appropriate measures to correct unsatisfactory performance and result
• s.Ensures the clinic’s compliance with all applicable laws, rules, regulations, and standards, including HIPAA and OSHA protocol
• s.Performs other related duties to benefit the mission of the organizatio
• n.Must have weekend availabilit

y.Competenci

• esSales-oriented (comfortable with goals and KPI
• s)Excellent managerial and financial skills and the ability to take leadership over any business operations are
• a.Superlative communication skills, particularly the ability to communicate as a leade
• r.Motivational and inspirational attitud
• e.Quick learner, who can adapt in a fast-paced work environmen
• t.Customer service oriente
• d.Desire for personal and professional growth and developmen
• t.Passion for leadership and development of staf

f.Required Education/Experien

• ceBachelor’s degree in business or related field preferre
• d.Five years in a management role within the weight loss, retail, medical spa, or related industry require
• d.Three years of experience in a sales ro
• leThree years of inventory and budget managemen
• t.Three years of people management experience, including setting and reaching quota
• s.Two years of interviewing and selecti

onWe Off

• erMedical (Employer supplemented), Dental, Visi
• onParental P
• TOEmployer-paid short-term disabili
• tyPaid Time Off (PT
• O)Long-Term Disabili
• tyFSA- Flexible Saving Account- Dependent Ca
• reEAP- Employer Assistance Progr
• amContinuing Education Reimburseme
• ntOngoing Teambuilding Events and Experienc
• esContinuing to enhance and enrich and formalize our employee recognition and rewards progr
• amGenerous discount on Options Medical Services and Products ( up to 40
• %)Promotion and Career Growth Opportuniti