We are looking for an experienced operations professional that is passionate about sales, renewals and customer success, and has strong knowledge of the processes and tools used as part of the sales and renewals contracting cycle. You understand how to maximize sales tools to gain efficiencies in the sales cycle and will successfully leverage this experience to drive strategic initiatives, create documentation, provide support to our client success community, and support our organizational tools. 

Ideally, you will have 5 years of experience in support renewals, excellent communication and presentation skills, experience with stakeholder management, the ability to solve complex issues, and a strong desire to work in an evolving environment. Previous experience working in Oracle Sales Cloud, CPQ, and Subscription Plan Management is desired. 

The role is highly collaborative and will include partnering with contacts in multiple organizations and lines of business, as well as ongoing engagement with our leadership team and Client Success community. This role has a requirement for in Oracle office work three days per week. 

Key Qualifications

• Experience in support renewals.
• Strong understanding of sales processes and tools in practice.
• Excellent communication (written and verbal) and presentation skills.
• Experience in sales enablement and training.
• Flexibility, agility and problem-solving skills to operate in a dynamic environment.
• Attention to detail, time management and analytical skills.

Career Level - IC3