Title: Receptionist

Location: Fountain Valley, CA

Department: Breast Center

Status: Full-Time

Shift: Evening (8hr)

Pay Range*: $20.75/hr - $29.47/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Imaging Receptionist, under general supervision, performs a broad range of functions to facilitate activities of the assigned patient care area. Receives and greets patients, maintains filing system, utilizes PC to enter, print and retrieve information. Compiles data for next day appointments matching appointments to actual physician orders; coordinates medical reporting and records for review; assists technologists as needed with orders or physician liaison; assist radiologist in scheduling special procedures relaying detail to radiology RNs for appropriate follow up, perform operator functions, patient receiving and other duties as directed by the Supervisor/Manager.

Essential Functions and Responsibilities of the Job

1. Ability to effectively communicate information to staff and patients with quality customer service skills.
2. Ability to deliver quality customer service to all inclusive of interdepartmental verbal, written communications.
3. Ability to communicate in user friendly simple laymen terms to assure understanding, accept questions from others and return gracious feedback.
4. Ability to effectively apply organizational skills assuring patients and staff are well informed, demonstrating telephone, verbal/non-verbal, fax and email etiquette.
5. Ability to evaluate the demands of physicians, staff and superiors, responding timely and appropriately.
6. Ability to communicate information concerning patients’ pertinent clinical information, assuring legibility and demographic completeness.
7. Ability to be at work and be on time
8. Ability to follow company policies, procedures and directives
9. Ability to interact in a positive and constructive manner
10. Ability to prioritize and multitask

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.