1 Service Desk Technician Job in Rose Hill, VA
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Orange is Hiring a Service Desk Technician Near Rose Hill, VA
Votre rôle
- Gérer les incidents remontés par les clients (traitement des appels, ouverture d'un dossier, communication avec les différentes équipes) dans le cadre des SLA.
- Analyser ces problèmes et les résoudre à l'aide des outils et des processus disponibles.
- Participer à l'évolution des processus en tenant compte des exigences clients.
- Travailler en étroite collaboration avec l'équipe située en France.
Votre profil
- Titulaire d'une Licence en Informatique Diplômée en : Réseaux Informatiques, Télécommunication et Système d'Information.
- Maîtrise du français et de l'anglais (oral et écrit).
- Excellentes compétences orientées client.
- Bonnes compétences interpersonnelles et de leadership.
- Compétences en gestion du temps, en organisation et en communication.
- Proactif, autonome et déterminé.
- Capacité à nouer des relations avec une équipe située en dehors de Maurice
- Capacités de présentation.
- Image professionnelle
Le plus de l'offre
- Compétences techniques
- Bonne connaissance du réseautage.
- Bonne connaissance du DSL
- Capacité à travailler sous pression et à gérer plusieurs tâches.
- Bonne expérience en informatique/communications avec des compétences analytiques et de résolution de problèmes.
Contrat
Job Summary
Full Time
Social & Legal Services
$46k-57k (estimate)
08/02/2024
08/02/2024
thinkorange.com
CUMMING, GA
50 - 100
1995
H REGGIE JOINER
$10M - $50M
Social & Legal Services
Related Companies
About Orange
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The job skills required for Service Desk Technician include Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Technician positions, which can be used as a reference in future career path planning. As a Service Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Technician. You can explore the career advancement for a Service Desk Technician below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
Moreover, technicians develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
03/20/2022: Newark, NJ
A help desk technician responds to customer queries to provide technical assistance.
01/13/2022: New Bedford, MA
A good help desk technician has the right balance of knowledge, communication skills, and patience.
01/19/2022: Alamogordo, NM
Service Desk Technician support technology customers via phone, online and occasionally on-site.
03/29/2022: Chattanooga, TN
Service Desk Technician need a deep understanding of computer hardware and software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Technician jobs
Some service desks have specialized functions
01/24/2022: Poughkeepsie, NY
As technology changes, so too will the role of the service desk.
03/16/2022: Bergenfield, NJ
Companies routinely hire a range of experience levels, from entry to expert, to handle their ongoing service delivery.
02/15/2022: Las Cruces, NM
As businesses grow, their need for competent help desk support will grow.
01/27/2022: Florence, AL
Different businesses use different software and administration networks to accomplish help desk support, but many technical skills are transferrable.
03/30/2022: Columbia, SC
Step 3: View the best colleges and universities for Service Desk Technician.
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