What are the responsibilities and job description for the Front of House Manager position at Orazio's By Zarcone?
Overview
The Front of House Manager plays a crucial role in ensuring a seamless and enjoyable experience for guests in our establishment. This position involves overseeing daily operations, managing staff, and maintaining high standards of service. The ideal candidate will have a strong background in hospitality management and possess excellent leadership skills to foster a positive work environment.
Duties
- Supervise front of house staff, including hosts, servers, and bartenders, ensuring exceptional customer service at all times.
- Manage daily operations, including scheduling, training, and performance evaluations of team members.
- Oversee budgeting and financial management to ensure profitability while maintaining quality service.
- Implement inventory control measures to manage stock levels effectively and minimize waste.
- Ensure compliance with food handling regulations and health standards to guarantee guest safety.
- Coordinate catering services for events and special occasions, ensuring all details are executed flawlessly.
- Utilize POS systems efficiently for order processing and sales tracking.
- Address customer inquiries and concerns promptly to enhance guest satisfaction.
- Collaborate with the kitchen team to ensure smooth communication between front and back of house operations.
Skills
- Strong knowledge of hospitality management principles and practices.
- Proficiency in budgeting and financial oversight within a restaurant setting.
- Experience with POS systems for efficient transaction processing.
- Familiarity with inventory control processes to maintain optimal stock levels.
- Knowledge of coffee preparation and service is a plus.
- Previous experience in food handling practices is essential for maintaining safety standards.
- Ability to work collaboratively with team members while assisting in their development as an assistant manager when needed.
- Excellent communication skills to interact effectively with both staff and guests.
We are looking for a dedicated individual who is passionate about providing outstanding service in the hospitality industry. If you thrive in a fast-paced environment and have the skills necessary to lead our front of house team, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $49,500.00 - $62,500.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Front of House Managing: 2 years (Required)
Ability to Commute:
- Clarence, NY 14031 (Required)
Ability to Relocate:
- Clarence, NY 14031: Relocate before starting work (Required)
Work Location: In person
Salary : $49,500 - $62,500