Description

Position at Orchard Village Animal Clinic
Orchard Village Animal Clinic is in search of a Customer Service Representative to join our growing team!
We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more!
Our Ideal Candidate:
An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives.
Job Duties:

• Communicating via phone, email, and in person with clients and actively listening to their concerns.
• Utilizing computer information systems to accurately enter client/ patient information, and update and maintain medical records.
• Processing client payments and invoices.
• Scheduling and confirming appointments with patients.
• Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
• Other administrative duties as needed.

Job Requirements:

• High School Diploma or equivalent, AAS or higher preferred.
• At least 6 months of customer service experience.
• Veterinary hospital experience is preferred, however not required.
• Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.

Compensation negotiable based on credentials and experience.The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
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