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Ordr is looking for a Technical Customer Success Manager (TCSM) is responsible for developing customer relationships that promote retention and loyalty. Our TCSMs work with customers to continuously align goals, ensure customers are satisfied with the services and improve on areas that need attention. You must be energetic, passionate, and empathetic, desiring to make a real impact on the success of our customers and Ordr. You enjoy forging new relationships and winning over colleagues, customers, and business partners alike with your personable, yet professional, communication skills.
This is a unique opportunity to join an exciting startup in a hot space and make a tremendous impact on Ordr Security’s growth in this new emerging marketplace. The role reports to the Manager of Technical Customer Success Operations, the work is remote, located in the U.S.A.
KEY RESPONSIBILITIES
EXPERIENCE & QUALIFICATIONS
As an equal opportunity employer, we are open to considering every qualified candidate who is eligible and legally authorized to work in the United States on a full-time basis, without a need for sponsorship
Salary Range: $120,000 - $150,000. Our job titles span more than one career level. Actual base pay is dependent upon many factors including but not limited to training, transferable skills, work experience, business needs and location.
Job Type: Full-time
Full Time
$132k-184k (estimate)
06/08/2024
08/06/2024
ordr.net
Santa Clara, CA
<25
The following is the career advancement route for Technical Customer Success Manager (Remote) positions, which can be used as a reference in future career path planning. As a Technical Customer Success Manager (Remote), it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Customer Success Manager (Remote). You can explore the career advancement for a Technical Customer Success Manager (Remote) below and select your interested title to get hiring information.