Summary:

Manages the health and social service activities, contacts and makes referrals to community resources, keeps records, writes reports, and supports families in transitions in and out of programs and services. This position ensures compliance of agency, state, and federal regulations in the program areas of Family and Health Services.

Essential Functions:

Children and Family Health and Social Services

• Plans, monitors, and implements case management services while utilizing electronic systems to enter data and produce reports.
• Monitors the delivery of direct and indirect services in the areas of family and health services to ensure individual children and family’s needs are met based on assessments and that services are delivered in a timely manner, including the provision of health screenings and home visits in accordance with OCDC guidelines.
• Informs parents of agency policies, procedures, and guidelines relevant to family and health services. Facilitates service area meetings and monitors case management meetings as required by agency guidelines.

Community Resources

• Establishes access to preventive and acute care health services in the community through contracts and interagency agreements.
• Establishes resources in the areas of family and health services through partnerships with local agencies.
• Provides community resource information to Family Advocates for distribution to parents as needed.
• Refers families to medical and dental insurance programs and other funding resources for the purchase of health services.

Parent Involvement Support

• Participates in the planning and delivery of parent events.
• Encourages parents to participate in program activities and community meetings.
• Encourages parents to become advocates in their child’s health and wellness promotion and injury prevention.
• Plans and/or conducts family health and wellness education programs for parents.

Advocates for Head Start Families

• Becomes involved in local agency committees, boards, etc.
• Collaborates with agencies to obtain services that will better support families and to foster an understanding of agency mission and program services.
• Coordinates the organization of local Health Services Advisory Committee (HSAC) meetings.
• Participates in statewide family and health service component meetings and training.

Family and Health Services Training and Technical Assistance to Staff

• Plans and provides training to staff on Head Start performance standards, OCDC Practice Guidelines and OCDC work plan.
• Coordinates and/or provides training and technical assistance for staff regarding health and safety policies and practices, pediatric preventive health care, and illness management.
• Plans and/or conducts trainings for all staff in the area of occupational health, safety and sanitation requirements to include OSHA requirements.

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Education and Job Requirements:

Bachelor’s degree in a Health or Social Science field with a minimum of two (2) years of related medical, health or social service experience in a supervisory capacity.