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This position is the initial point of contact for patients to OHSU. They are the face and voice of OHSU Ambulatory Clinics. The incumbent is motivated to create the ideal patient and family experience while actively endorsing the OHSU brand. This position support OHSU Ambulatory Clinic operations with overall new patient schedule coordination for patients and providers, serving as their primary point of contact for all scheduling needs through the Intake Center. The position works with patients, families, providers, clinical and non-clinical staff to coordinator the patient’s experience throughout the process of accessing healthcare at OHSU Ambulatory clinics. The position is also involved in recognizing and reporting access barriers to their immediate supervisor.
This position is responsible for all aspects of new patient scheduling related to Medicine Specialties patients. The incumbent will coordinate new patient scheduling from the point of initial contact through the appointment creation. S/He will be responsible to collect required information including external medical records and insurance information. They will be responsible for ensuring that the patient is scheduled accurately and all external records regarding the patient’s current disease are accurate, complete, and available in the provided guidelines.
This position serves as a member of the Ambulatory Access Services (AAS) department, which is responsible to support the systems and operations of ambulatory practices, professional service and hospital departments. The AAS Intake Center supports the new patient scheduling for various clinics as defined within the departments scope. Workflows supported by the Ambulatory Access Services department include: patient appointment scheduling, space and resource utilization, and processing of referrals. The department supports its customers in workflows that start when the patient initially calls to obtain services, through the time that the patient is seen in clinic.
This position will spend 95% of their time on phones and/or other types of communication including email. This position requires high level attention to detail while providing the highest level of service to our patients, clinical team, and colleagues.
Registration
New Patient Scheduling
Patient Satisfaction
Customer Service
Other duties as assigned
The following Core Competencies are expected of all OHSU employees regardless of their position within the organization.
Other
Colleges & Universities
$54k-66k (estimate)
01/25/2023
04/03/2023
ohsu.edu
PORTLAND, OR
15,000 - 50,000
1887
Private
DUC HOTAN
$3B - $5B
Colleges & Universities
Oregon Health & Science University is a nationally prominent research university that operates dental, medical, nursing and pharmacy schools.
The job skills required for New Patient Scheduler (PAS Resource Specialist) include Customer Service, Scheduling, Communication Skills, Appointment Scheduling, Attention to Detail, Triage, etc. Having related job skills and expertise will give you an advantage when applying to be a New Patient Scheduler (PAS Resource Specialist). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by New Patient Scheduler (PAS Resource Specialist). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for New Patient Scheduler (PAS Resource Specialist) positions, which can be used as a reference in future career path planning. As a New Patient Scheduler (PAS Resource Specialist), it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary New Patient Scheduler (PAS Resource Specialist). You can explore the career advancement for a New Patient Scheduler (PAS Resource Specialist) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Scheduler, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Scheduler for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Scheduler job description and responsibilities
Patient scheduler exist to make the appointment process simpler and easier.
02/07/2022: Pierre, SD
Must have to understand the scheduling system that automates the centralized scheduling process.
02/01/2022: New Suffolk, NY
Patient scheduler can utilize tools to make sure patients know their appointments are coming up by offering appointment confirmation and automatic alerts for both upcoming appointments and required follow-up appointments.
03/14/2022: Topeka, KS
Some patient scheduler even sends out conflicting appointment alerts to prevent embarrassing and time-consuming mistakes at the front desk through patient scheduling software.
01/06/2022: Fresno, CA
They are responsible for coordinating appointments for patients and medical practitioners.
01/12/2022: Fort Wayne, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Scheduler jobs
Some patient scheduling apps contains patient medical history, functioning as a miniature EMR.
02/19/2022: Appleton, WI
Use automated patient recare and recall.
01/31/2022: Charleston, SC
Use appointment scheduling software.
03/23/2022: Port Arthur, TX
Establish an appointment reminder system.
01/02/2022: Houston, TX
Leverage a referral appointments system. Confirm appointments with text or email reminders.
01/06/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Patient Scheduler.