Job Details
Level
Experienced
Job Location
Portland Campus - Portland, OR
Position Type
Full Time
Salary Range
$78,000.00 - $85,250.00 Salary
Description
About Oregon Humane Society
Founded in 1868, Oregon Humane Society is the Northwest's oldest and largest animal welfare organization with one of the highest adoption rates in the nation. We are working toward our vision of a world where all animals are treated with compassion, kindness, and respect. With campuses in Portland and Salem, OHS is an Oregon-based nonprofit that relies on donor support for our comprehensive model of care and support for animals and the people who love them. Visit oregonhumane.org to learn more about how we're creating a More Humane Society.
The Team
The Manager, Mass Market Fundraising is a member of the Advancement Operations team, which is part of OHS' Advancement Team along with the Philanthropy, Marketing & Communications, and Planned Giving teams. The Advancement Team is responsible for developing the resources needed to advance OHS' mission, ensuring we can deliver the programs and services most needed by our community. The team is made up of a group of passionate individuals who work every day to help raise funds, build awareness, steward current and cultivate new donors, and help OHS protect and care for as many animals and their people as possible.
The Position
The Manager, Mass Market Fundraising develops innovative ways to meet strategic goals as measured by consistent annual growth in donor participation, revenue generation, and retention. This role plans and develops creative, data-driven tactics that inspire mass market donors to invest in OHS' mission. The Manager, Mass Market Fundraising also oversees a team of development professionals to support the administration, evaluation, and execution of fundraising programs.
Essential Responsibilities
PERSONAL LEADERSHIP

• Consistently strives to exceed expectations; demonstrates flexibility, resilience, and the ability to maintain positive relationships and composure, even under difficult circumstances.
• Maintains high ethical standards, including exhibiting behaviors and actions that embrace and align to our organization and customer service values, while treating all people with respect and dignity.
• Demonstrates an awareness of your individual personal strengths and development needs, modeling non-defensive behavior and openness to feedback; builds a culture of feedback and learning.

TEAM LEADERSHIP & MANAGEMENT

• Manage, support, and provide coaching feedback to team members, and create and sustain a work environment of mutual respect where team members strive to achieve excellence within their own team and embrace their role and responsibilities in advancing shared goals and priorities.
• Manage day-to-day implementation and support for key activities including coordination with other teams implementing complementary activities.
• Role model inclusive leadership, creating an environment where diverse viewpoints are welcomed and actively engaged.
• Lead team members away from harmful gossip and narratives, leading by example and positive productivity.

LEARNING

• Contributes to regular dialogue and accountability with the leadership team and across the organization to review progress and course correct if necessary.
• Utilizes data and insights to identify, understand and articulate the key inputs and metrics that tell the story of the organization/team strategy and its progress.
• Builds appropriate feedback loops to measure if we are meeting key milestones and if the impact planned is being felt across the organization.

INFLUENCE & REPRESENTATION

• Communicate effectively to executive and other stakeholder groups to ensure they are informed and able to actively engage.
• Liaise with and maintain productive relationships with all stakeholders, including other departments, and donors; build mutually rewarding professional relationships inside OHS at all levels.
• Leverage our best practices externally and grow OHS' reputation as a leader in the animal welfare space.

PRIMARY RESPONSIBILITIES

• Collaborate with the Director, Advancement Operations and Marketing & Communications Team to support the creation of comprehensive mass market fundraising strategies aligned with organizational goals and budgetary targets.
• In collaboration with the Marketing & Communications and Events teams, implement and oversee prospecting and cultivation tactics to bring in new Mass Market donors.
• In collaboration with the Marketing & Communications and Events teams, implement and support the execution of email, direct mail, and event components of mass market donor solicitation campaigns.
• In collaboration with the Marketing & Communications, Philanthropy, and Events teams, implement and oversee recognition and stewardship activities to retain mass market donors and advance them through the pipeline to the Mid-Level and Major Gifts teams.
• Work closely with the Marketing & Communications Team to ensure alignment and integration of messaging, branding, and impact reporting across all fundraising efforts.
• Develop and manage annual budgets for mass market fundraising activities, ensuring efficient use of resources and maximizing return on investment.
• Provide mentorship, guidance, and support to a team of fundraising professionals, fostering a collaborative and results-driven work environment.
• In collaboration with the Advancement Services and Marketing & Communications teams, utilize data-driven insights to monitor performance, identify trends, and optimize fundraising tactics for continuous improvement and growth.
• Keep up to date on current philanthropic trends and best practices to stay at the forefront of fundraising innovation.

SUPERVISOR RESPONSIBILITY
Supervises: Manager, Fundraising Programs (mid-level & major); Manager, Fundraising Programs (mass market); Coordinator, Advancement Operations
ACCOUNTABILITY
Reports Directly To: Director, Advancement Operations& Fundraising Programs
Often Engages Directly With: Advancement Operations Team; Marketing & Communications Team; Philanthropy Team
Qualifications
Minimum Qualification & Transferable Skills
We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, mentorship and/or service will contribute to Oregon Humane Society.

• 5 years of nonprofit fundraising experience.
• 2 years of people management experience. Ability to motivate, inspire, mentor, and empower team members through constructive feedback and modeling.
• Exceptional written and verbal communication with ability to communicate clearly and concisely and openly give and receive feedback.
• Ability to develop innovative and creative concepts - both in collaboration with others and independently - that align with brand and fundraising objectives.
• Ability to collaborate and build/maintain relationships across the Advancement Team and with cross-functional partners.
• Strong organizational skills and ability to work collaboratively and independently under pressure, manage multiple diverse projects simultaneously, and meet deadlines.
• Preferred:
• Bachelor's degree (or equivalent) in marketing, communications, advertising, or a related field.

Work Environment Conditions & Physical Requirements
This position interacts and collaborates will all levels of the organization, including OHS staff, executive team members, donors, general-public, external vendors, volunteers, and supporters. Contact and communication are carried out through face-to-face, telephone and digital interactions. Excellent customer service skills are essential to success. Communication must be clear, understandable, professional and respectful in all circumstances.
WORKING CONDITIONS

• Work is performed in an office and medical center/animal shelter environment.
• Travel between the two campuses may be required.
• Working at both campuses may be required.
• Occasional weekend and evening work may be required.
• Animal contact and related injuries may occur.
• Noise exposure varies and sometimes includes uncontrolled barking and other animal vocalizations.
• Pace of work is active and demanding, requiring a high degree of multitasking and ability to adapt to changing priorities while managing concurrent projects/tasks to completion.
• This position primarily resides within Oregon Humane Society campus which is open to the public. Contact with emotional people may occur.

PHYSICAL REQUIREMENTS

• Occasional lifting and moving of inanimate objects weighing up to 50 lbs.
• Occasional pushing and pulling of carted items weighing up to 100 lbs.
• Occasional moving items above shoulder level.
• Occasional use of hands and arms at or above shoulder level.
• Prolonged standing, sitting and/or stooping may occur.
• Occasional climbing and bending.
• Must be able to lift, move, restrain, guide, or manage an animal weighing up to 150 lbs. on a leash on an occasional basis.
• Must be able to remain in a stationary position for prolonged periods.
• Ability to respond and perform life saving techniques in an emergency.

Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds and ways of thinking, we are better able to leverage the collective power of our teams and address and overcome complex challenges and barriers. We strive for a culture of integrity, respect and compassion where every member of our community contributes their perspectives and authentic selves and where everyone reaches their potential as individuals and teams. We recognize that striving for diversity, equity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Oregon Humane Society is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives and skills so that we can be collectively stronger and have sustained impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group.
At-Will Employment
This position description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an "at-will" relationship.