Reports to: Board of Directors

Summary:

The Director of Operations/ Chief Operating Officer (COO) of Oregon Surf Soccer Club is appointed by the Board of Directors and is pivotal in ensuring the long-term success of the club. Director of Operations/ COO is responsible for the execution of the Board's strategy, overseeing all club operations, and maintaining the club's esteemed reputation in the Northwest. This role acts as the primary link between the leadership team and the staff, allowing the leadership to concentrate on strategic execution and long-term goals.

Key Responsibilities:

1. Club Operations and Administration:

• Collaborate with the club leadership to oversee and execute club operations, ensuring alignment with the club's mission and financial expectations.
• Serve as a key decision-maker and participate in the Club subcommittee, preparing recommendations on significant matters.

2. Financial Management:

• Provide oversight for club travel, bookkeeping, accounts payable/receivable, collections, and payroll in partnership with the Club Treasurer.
• Manage assigned budgets efficiently under the guidance of the Treasurer, following Board approval.

3. Asset and Vendor Management:

• Manage club assets and office space to ensure efficient utilization.
• Oversee third-party vendor relations for field use and equipment, leading fiscal contract negotiations and ensuring contractual obligations are met.

4. Member Services and Relations:

• Oversee aspects of member services, including tryouts, enrollments, team accounts, public relations, marketing and social media campaigns, and internal/external communication plans.
• Develop and manage the club's volunteer pool, ensuring adequate support for club activities.

5. Policy Administration and Risk Management:

• Interpret and execute club policies for members while recommending policy changes to the Board.
• Ensure rigorous attention to risk management and safety practices for players, coaches, and members in partnership with the Board.

6. Employee and Contractor Management:

• Effectively manage paid administrative employees, collaborating with the club leadership in recruitment, development, and performance management in alignment with club values.
• Administer fair and fiscally responsible employee rewards programs in accordance with club employment policies alignment with club leadership.

7. Strategy and Reporting:

• Oversee the execution of club operations strategy, operations, and administration in partnership with the club leadership to ensure a strong member experience.
• Serve on the Board of Directors as a non-voting member, preparing recommendations on strategic matters to support the club's long-term goals.
• Develop and manage the club budget, bookkeeping, AP/AR, collections, and payroll in partnership with the Club Treasurer, aligning with fiduciary expectations.
• Provide monthly reports to the Board regarding membership status, financial health, staffing capacity/changes, and other metrics.
• Identify and evaluate potential business opportunities and new business relationships for the club.

8. Facilities and Vendor Management:

• Manage club facilities, field allocations, benefits programs, assets, and office space, delegating tasks as necessary.
• Oversee third-party vendor relations for field use and equipment in partnership with assigned Board Members. Work with the President on contract negotiations and ensure vendor compliance with contractual obligations.

9. Additional Duties:

• Perform other duties as assigned.

Qualifications:

Required:

• Bachelor's degree in marketing, business administration, or a related field from an accredited institution.
• 5 years of senior-level business leadership experience, including employee management, organizational leadership, and strategic planning.
• Proven experience in non-profit organizations and a strong understanding of non-profit dynamics and fundraising campaigns.
• Demonstrated history of community relations, including sponsor and governing body relations.
• Ability to pass required club background checks.
• Strong organizational skills with the ability to manage multiple projects and tasks simultaneously.
• Excellent public and interpersonal communication skills.
• Proficient computer skills.
• Proven experience and ability to network within the local soccer community and the community at large.

Preferred:

• Youth soccer coaching or club management experience.
• Not a parent of an active player within the club.

Work Environment:

• Combination of administrative office hours and working with coaches and members in the field (soccer fields, parks, or indoor soccer facilities).
• Regular attendance at events during evenings and weekends is required.
• Travel to local events is required.
• Exposure to frequent noise from telephones, office machines, and nearby oral communications.
• Physical requirements include bending, stooping, reaching, standing for long periods, moving within the building, sitting, and using a computer for extended periods.
• Ability to travel by car or other forms of transportation throughout Oregon as needed.
• Manual and physical dexterity to operate a computer keyboard and handle paper documents.
• Sufficient near vision acuity to read information on documents, computer screens, and printed material.
• Adequate hearing and verbal abilities to communicate effectively in person and by telephone

This role carries a substantial responsibility in ensuring the smooth operation and fiscal prudence of the Oregon Surf Soccer Club. Your contribution will be critical in maintaining high standards of administrative efficiency, financial management, and policy adherence, ensuring the club operates in alignment with its mission, vision, and values.