Company Mission

Orion Lending is a Nationwide Mortgage Banker, founded byproven industry leaders, who bring a legacy of success and ambition to the Mortgage Banking industry. At the core of our business philosophy is a commitment to extraordinary service, honesty, and clear communication. Our team is comprised of highly seasoned professionals who share Orion Lending's objective to revolutionize our partners' expectations. At Orion Lending, we combine innovative technology, a wide array of products and competitive pricing, to assist our network of originators grow and develop their referral business and clientele.

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Position Summary

Provide prompt and efficient service to brokers as liaison between underwriters, appraisal reviewers, account managers, account executives, and closers. Manage assigned pipelines, queues, & reports to ensure timely and efficient action. Work closely with Operations to request and validate documentation to properly satisfy loan requirements.

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Specific Duties and Responsibilities

• Manage assigned pipeline/queue to ensure adherence to company lending and service standards.
• Communicate with vendors to facilitate requests for loan requirements.
• Provide support for brokers on orders, payment research, & account management.
• Maintain clear, consistent line of communication between the broker, underwriter, Acct. Managers, and Account Executives.
• Remain current on company requirements andensure compliance.‍

Preferred Qualifications and Experience

• Strong organization and communication skills
• Basic understanding of residential mortgage loan terminology, credit process and documentation.
• Abilityto maintain quality control standards while maintaining production expectations defined by the company
• Ability to work with minimal supervision, assume multiple tasks and establish priorities to meet service standards
• Functional knowledge of Encompass software.
• Provide industry leading service to our Broker Partners and Account Executives

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Physical and Work Conditions

Standard office environment, equipment, and tasks, including work at a computer terminal. This position requires partial sitting and walking throughout the day. Employees must be open to working overtime to complete assigned tasks.

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Job Description Acknowledgement

I have read and reviewed this job description and I understand all essential job functions, duties, and responsibilities and can perform the functions outlined. I understand that my job may change on a temporary basis according to the needs of business.