The Warehouse/Office Assistant at Orion Security Solutions (OSS) has the responsibility to assist with various administrative duties such as office inventory and building management as well as assisting with division-related duties. The overall expectation is that this position acts as the conduit of office business, while efficiently and effectively managing the communication links within and outside OSS.

Secondary to that this role has the unique opportunity of being the central source of information and coordination with both internal and external customers in this location. Primarily this role exists to be the “first impression specialist” on behalf of the company, receiving and directing customers, visitors, and employees either in person or on the phone in a welcoming, courteous, and pleasant manner. 

Duties and Responsibilities

Warehouse/Purchasing

• Receive, inspect, and store all warehouse supplies and equipment

• Pull supplies from shelves and prepare them for delivery

• Fill orders for supplies and equipment as approved

• Issue supplies and equipment

• Take periodic site inventories

• Maintain the warehouse in a neat and orderly fashion

• Ensure that all paperwork is properly executed

• Work with vendors to return unused or defective material (RMA).

• Assist in ordering warehouse materials if needed

• Staging jobs to be picked up

• Schedule shipments

Reception/Office Management/Administration

• Keep office materials stocked; printer paper, ink, envelopes, marketing materials, etc.
• Manage incoming and outgoing mail
• Manage activities related to employee occasions such as birthdays, anniversaries, announcements, etc.
• Order catering services for office meetings when necessary
• Request new apparel for the location and keep inventory stocked
• Coordinate monthly, quarterly, and annual events venue reservations, schedule itinerary, order merchandise, organize company nominations and awards
• Track and communicate incoming complaints, problems, and queries
• Oversee check-in/out procedures with the OSS fleet
• Deposit incoming checks
• Manage building maintenance coordination- research and contact appropriate vendors for action items
• Receive and assist customers and visitors politely and pleasantly with a positive attitude
• Manage customers and visitors and arrange welcoming accommodations
• Coordinate internal and external appointments with management and other employees of OSS.
• Providing excellent customer service

Skills and Specifications

• Strong communication skills, both written and oral
• Strong presentation skills are required
• Proficiency in using computers and telephone.
• Must possess excellent customer service and coordination skills.
• Aptitude to take on progressively higher-level responsibilities
• Possess a proactive approach to challenges

Education and Qualifications

• Minimum: High School Diploma or equivalent 
• Experience in warehouse or inventory control preferred