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Field Service Representative
Orion Talent Tempe, AZ
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$46k-57k (estimate)
Full Time 1 Week Ago
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Orion Talent is Hiring a Field Service Representative Near Tempe, AZ

Description
Title: Field Service Representative
Location: Tempe, AZ
Schedule: 5-day work week with flexibility to work nights and weekends on an on-call basis
Compensation: $34/hr. DOEQ and shift differential (12.5%) / OT as permitted
Benefits: Company offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.
Travel: Approximately 40%, depending on customer demand, including international travel for training purposes.
Position Description :
Our North American Semiconductor group is searching for an experienced Field Service Representative in Tempe, AZ.
The Field Service team typically supports service-level activities from multiple product groups including (but limited to) Mass Flow Controllers/Meters, Liquid Controllers, IR End-point Monitors, Chemical Concentration Monitors, Wet Chemistry monitors, etc.
•Preventative Maintenance
•System Component Diagnostics/Replacement
•Electrical/Mechanical Troubleshooting
•Upgrades Installation & Qualification
•Software Troubleshooting
•Customer Training
•Report Generation
•Procedure Creation/Modification
•Ability to work nights and weekends - On call.
Requirements:
•AS (or equivalent) in Electronics, mechatronics, robotics, optics, or another complementary technical field.
•2 Years of service/maintenance at a semiconductor (or similar) company.
•5 years' experience in optical systems and robotics.
•Experience troubleshooting electrical and mechanical subsystems.
•Basic experience reading and interpreting electrical schematics and mechanical assembly drawings.
•Basic network diagnostic capability (Windows-based LAN)
•Experience working in a cleanroom environment preferred.
•Previous field service experience interfacing with external customers is preferred.

Job Summary

JOB TYPE

Full Time

SALARY

$46k-57k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

07/09/2024

WEBSITE

oriontalent.com

HEADQUARTERS

CARY, NC

SIZE

100 - 200

FOUNDED

2007

CEO

JEFFREY EVANS

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About Orion Talent

Orion Talent is a customer-centric company focused on helping people discover meaningful careers and businesses grow by finding, delivering, and engaging the best talent around the world. We do this by providing best-in-class military hiring and talent solutions which include RPO, Military Talent Solutions, Candidate Search and Total Talent Solutions. Our robust set of solutions can be customized to meet the organizations unique recruiting challenges to help it fill positions faster with higher quality candidates, reduce recruiting costs, increase hiring efficiencies and allow the company to f...ocus on what its business does best. Visit us at www.oriontalent.com. More
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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

12/24/2021: New Britain, CT

Prepare and maintain service related documentations.

01/30/2022: Cleveland, OH

Filed service representatives take customer questions, complaints, comments, and concerns.

12/26/2021: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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