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About this Opportunity :
As a Service Team Specialist - Elite Advisor Group on the Client Service Team, you will service clients and advisors across all products.
This includes customer service call handling, escalated problem resolution, NIGO resolution, providing oversight of workflow and email queues to ensure defined service metrics are met.
As we continue to evolve and live our Orion values, we are looking for someone to grow with us.
For External Candidates :
Candidates must work in-office at one of the following locations for at least 3 days per week : Omaha, NE; Berwyn, PA; Sacramento, CA; Hebron, KY
For Internal Candidates :
ll internal employees, regardless of their current work arrangement (remote or in-office), are encouraged to apply.
In this role, you’ll get to :
Serve as a primary relationship contact for assigned EAG advisors
Process all daily work across all aspects of servicing EAG advisors and clients including timely call servicing and account management functions
Analyze team servicing effectiveness and efficiency to make recommendations for continued improvements
Assist with managing vendor relationships to ensure accuracy and ease of use for Orion Portfolio Solutions and its clients
We’re looking for talent who :
Has a minimum of a bachelor’s degree in business or finance
Has a minimum of two years of experience in financial services
Obtains Orion Industry Certification
Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization
LI-AP1
LI-Onsite
LI-Hybrid
Salary Range : $18.97 - $25.03
$18.97 - $25.03
The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience.
In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.
Last updated : 2024-08-19
Full Time
IT Outsourcing & Consulting
$43k-56k (estimate)
08/03/2024
08/31/2024
orioninc.com
EDISON, NJ
1,000 - 3,000
1993
ANTHONY MITCHELL
$50M - $200M
IT Outsourcing & Consulting
NetRD Bilgi Teknolojileri ve Telekomnikasyon A.S, is now part of Orion Innovation Group... Orion is a leading digital transformation and product development services firm that provides business solutions rooted in Digital Strategy, Experience Design, and Engineering, delivering transformative business transformation and product development for our clients. With a unique combination of agility, scale and maturity, Orion is headquartered in Edison, NJ and has a team of over 4,750 associates in 9 major delivery centers across the Americas, Europe, and APAC. Our mission is to be an agile and trust...ed partner for business transformation initiatives, providing deep emerging technology, digital design and domain expertise. Orion has served Fortune 1,000 enterprises for over 25 years with clients across financial services, professional services, telecommunications and media, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce and education. The Wall Street Journal recently spoke to Raj and published a story on the recent acquisition of Tekmark Global Solutions. Read the article here: https://webreprints.djreprints.com/57342.html
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