3 Customer Service Representative (Not a Remote Position) Jobs in Kawaihae, HI
Orkin is Hiring a Remote Customer Service Representative (Not a Remote Position)
Our Customer Service Representatives are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.
You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.
With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now!ResponsibilitiesThis position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career!
The Successful Customer Service Representative Will...
- Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment
- Contact customers to schedule and confirm service appointments
- Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate
- Schedule & communicate with Service Technicians to meet customer requirements
- Perform outbound calls to customers to follow-up on service received and outstanding account balances
- Receive payments from past due customers
- Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules
- Reschedule un-serviced accounts within 24 hours
- Answer inbound customer service calls with an open, friendly greeting
- Utilize strong listening skills and probing questions to identify the customer’s concern and evaluate their needs
- Use strong communication skills to communicate/empathize with customers
- Work well within a team
- Participate in quality assurance processes/programs/initiatives as requested
- Competitive hourly pay $20-20/hour
- Comprehensive benefits package including medical, dental, vision, maternity & life insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Quality, comprehensive training programs
- Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
- As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
- The Pest Management Industry is growing - and is a recession-resistant line of business
- Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA
Requirements: Candidates must meet the job requirements and perform job duties with or without accommodations.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer#ORK759IND
Job Summary
Full Time
$50k-65k (estimate)
09/07/2024
10/03/2024
occgroup.com
Sykesville, MD
<25
Related Companies
The job skills required for Customer Service Representative (Not a Remote Position) include Customer Service, Communication Skills, Listening, Initiative, Quality Assurance, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Not a Remote Position). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Not a Remote Position). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Not a Remote Position) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Not a Remote Position), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Not a Remote Position). You can explore the career advancement for a Customer Service Representative (Not a Remote Position) below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
