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About Orlando City and Orlando Pride:
With two major professional teams, Orlando City and Orlando Pride, the Orlando City Soccer Club (OCSC) has established itself as one of the preeminent Clubs in professional soccer.
Orlando City joined Major League Soccer (MLS) as the league's 21st franchise in November 2013, becoming the first MLS team in the Southeast. The Lions began league play in March 2015. In 2019, Orlando City re-launched Orlando City B (OCB) to bridge the gap between its successful youth development academy and the First Team.
The Orlando Pride, OCSC’s National Women’s Soccer League franchise, began play in 2016 – bringing professional women’s soccer to Orlando for the first time.
Orlando City and Orlando Pride play at Exploria Stadium, a 25,500-seat soccer-specific stadium built in 2017 and located in the heart of Downtown Orlando.
With a footprint across the central Florida region and a roster comprised of international and home-grown talent, Orlando City and Orlando Pride boasts global relevance through its assemblage of world-class athletes.
TITLE: Director of Guest Experience
DEPARTMENT: Guest Experience REPORTS TO:Vice President of Facilities & Operations
FLSA: Salaried; Exempt
WHAT SETS YOU APART
You are a Champion for Guest Experience and an advocate for a fan-first culture, leading and integrating all guest-facing elements and interactions to create a world-class fan experience at INTER & Co Stadium In this role, you will be responsible for evaluating and improving all existing guest experience practices, while providing professional development and training aimed at guiding, motivating, and equipping employees and partners to consistently deliver a world-class, fan-first guest experience at INTER & Co Stadium.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervisory Responsibilities:
QUALIFICATIONS
It’s never just a job at Orlando City SC. It’s a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:
Full Time
$115k-162k (estimate)
05/30/2024
09/04/2024