Title: Sr. Coordinator, Youth Soccer Development

Department: Youth Soccer Development

Reports to: Director, Youth Soccer Development

FLSA: Full-time; Non-Exempt

WHAT SETS YOU APART

The Orlando City Youth Soccer Network (OCYSN) is an innovative, best-in-class youth affiliate structure for Orlando City focused on fostering a passion for the sport of soccer while also establishing a clear pathway to pro for aspiring athletes. You are a modern-day administrator, with an operations-focused mindset, who prioritizes customer service. Your attention to detail, proactive planning, and program management acumen allow you to market and flawlessly execute year-long programming while achieving financial goals. Your passion for soccer, work ethic, and organizational skills set you apart.

Essential Duties and Responsibilities:

• Oversee successful operations of after-school programs, camps, corporate clinics, and community programming

• Lead communication with front office marketing and communications departments to implement a comprehensive marketing strategy to promote youth programming via social media, website, app, email blasts, in-game advertising, and others

• Oversees and manage a team of 10 in-house coaches

• Interview and hire coaches in collaboration with Youth Soccer Technical Lead

• Manage OCYSN Website and make updates when necessary

• Develop registration forms in collaboration with the Strategy & Analytics department

• Secure programming locations, dates, and times and manage relationships with facility managers

• Serve as a customer service representative for all Youth Programming clients

• Over-see and manage all Youth Development support emails (3)

• Oversee compliance and safety for all programming

• Establish and enforce a safe playing/coaching environment in compliance with company policies, local, and state laws.

• Monitor and communicate cancellations, postponements, and program changes to program participants

• Assist in the development of yearly Program Strategy and P&L

• Manage system setup for all vendors for payment, orders, and restocking

• Manage task lists, staffing plans, scheduling, and timelines

• Create metrics to be reviewed after all programming

• Ensure necessary resources and materials are available to facilitate program execution

• Assist in the continued development of the Youth Soccer Development business plan

• Other duties as assigned

Qualifications

• A bachelor’s in business, management, sports, or another related field preferred 

• 3-5 years in project management, program management, youth sports, or customer service

• General knowledge and experience in youth sports preferred.

• Strong written communication and customer service acumen

• Exceptional interpersonal communication skills

• Ability to maintain workflow in a fast-paced environment.

• Strong time management, organizational, and planning skills

• Proficient in Microsoft Office (Word, PowerPoint, and Excel)

• Proficient in Adobe Illustrator and Photoshop a plus

• Strong decision-making and problem-solving skills required

• Proficiency in English and Spanish languages a plus

• Ability to work nights, weekends, and holidays as needed