16 Patient Access Manager Jobs in Macon, GA
OrthoGeorgia is Hiring a Patient Access Manager Near Macon, GA
EDUCATION & EXPERIENCE:A bachelor’s degree in Healthcare Administration or a related field is required. Equivalent work experience may substitute for education requirements. Five years of progressive leadership experience in healthcare operations or finance. Proven patient access responsibility record with a focus on multi-department and site allocation. Demonstrates a high level of proficiency. National certification for Health Access Management (CHAM) is preferred.
TRAINING: MACHINES/TOOLS/EQUIPMENT/WORK AIDS:Three months to become independently functional. Athena EPM & EMR, telephone, scanner, facsimile, & copier. Microsoft Office (Word, Excel, and Outlook).
JOB RELATIONSHIPS:Works under the direct supervision of the Revenue Cycle Director. Has manager responsibilities. Daily contact with management team members, physicians, employees, and patients.
WORKING CONDITIONS:Walks, sits, and stands intermittently throughout the day. Works in a clean, well-lit, heated/ cooled, and ventilated office.
Hazardous materials exposure is minimal and limited to normal office supplies.
Physical demands may include lifting 25 pounds, 0-25% of the time, and/or pushing 25 pounds.
Additional physical demands include the ability to grasp with both hands, pinch with the thumb or
forefinger; turn with hand/arm; reach above shoulder height; simultaneously speak on the telephone and write.
Vision: Adequate to perform the job's essential functions, such as reading from a computer terminal.
Hearing: Adequate to perform the essential functions of the job.
Speaking: Adequate to perform the essential functions of the job, such as speaking clearly to co-workers, patients, and visitors.
Dexterity: Adequate to perform the job's essential functions, such as speaking on the telephone and taking a message simultaneously.
Mental: Adequate to perform the essential functions of the job.
OTHER:The employee must be aware of and fully support OrthoGeorgia’s Customer Service policy and commitment to Customer Service.
MAJOR JOB DUTIES:
- Manage the hiring, training, mentoring, and development of all employees.
Meet and exceed all departmental production and quality performance expectations.
Communicate effectively with all levels of the organization to instill trust in the Patient Access process.
Project and maintain a high level of ethics and personal integrity.
Ability to work in a high-pressure or changing environment and exercise good judgment to resolve problems.
Review daily, weekly, and monthly staff quality and production reports to ensure all areas of operations are performing at the best practice levels and adjust accordingly.
Demonstrates an extensive and functional knowledge of all systems and software utilized within patient access.
Provide constant communication with key leadership regarding quality monitoring results, any identified and/or recommended training needs and deficiencies, and collaborate on strategies for meeting and exceeding customer expectations.
Plan and manage cost-effective use of staff and resources to meet organizational needs and services.
Demonstrates strong independent judgment and analytical skills to recommend improvements/changes in the process.
Ensures that performance management programs are effectively administered and that individuals receive ongoing feedback and coaching on job performance, competencies, values-based behaviors, and developmental needs.
Personally models professional confidentiality and discretion in all communications and exchanges of information.
Accountable for a positive organizational culture in business, decision-making, and performance management to influence work attitudes and enhance job satisfaction.
Ensure staff complete work with a sense of accountability and ownership regarding their work area assignments by closely monitoring department metrics related to productivity and quality.
Serves as liaison to other departments for financial knowledge, training, quality assurance, analytics, and performance improvement.
Maintain a thorough understanding of all core registration processes, point of service collections, financial agreements, various insurance programs, insurance requirements, and payer authorizations to ensure that all financial clearance requirements have been met.
Develops and maintains a culture that promotes service excellence and employee empowerment to act in the best interest of those directly caring for our patients.
Demonstrated critical thinking, creativity, problem-solving, and decision-making skills.
Prepare payroll and complete monthly work schedules as needed to ensure adequate staffing.
This job description does not state that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions needed to perform any other job-related duties requested by their manager and/or other management as required. OrthoGeorgia reserves the right to revise or change job duties and responsibilities as needed.
Company DescriptionValue Statements:
Team Player: We work together to promote a sense of pride and belonging by recognizing the importance of effective communication, cooperation, and commitment to a positive relationship with each other.
Continuous Improvement: We strive for excellence through training, innovations and resourcefulness.
Responsiveness: We empower our employees to provide exceptional customer service in a timely and efficient manner.
Integrity: We demonstrate accountability through professionalism, trust and a strong work ethic.
Individual Worth: We respect everyone, honor and encourage diversity and promote opportunity for growth.
Value Statements: Team Player: We work together to promote a sense of pride and belonging by recognizing the importance of effective communication, cooperation, and commitment to a positive relationship with each other. Continuous Improvement: We strive for excellence through training, innovations and resourcefulness. Responsiveness: We empower our employees to provide exceptional customer service in a timely and efficient manner. Integrity: We demonstrate accountability through professionalism, trust and a strong work ethic. Individual Worth: We respect everyone, honor and encourage diversity and promote opportunity for growth.
Job Summary
Full Time
Ambulatory Healthcare Services
$65k-83k (estimate)
06/29/2024
08/29/2024
forsythstreetrehab.com
MACON, GA
50 - 100
1961
Private
BILL LINDSEY
$5M - $10M
Ambulatory Healthcare Services
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The job skills required for Patient Access Manager include Leadership, Communicates Effectively, Microsoft Office, Customer Service, Coaching, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Manager positions, which can be used as a reference in future career path planning. As a Patient Access Manager, it can be promoted into senior positions as a Patient Accounts Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Manager. You can explore the career advancement for a Patient Access Manager below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Manager job description and responsibilities
Patient access managers focus on ensuring that patient access services staff at all levels provide the highest quality services for patients, providers, and payers.
02/23/2022: Davenport, IA
Patient access manager encompasses oversight of all functions related to the admission/registration processes for new and returning patients.
04/02/2022: Pittsburgh, PA
Maintains an efficient and productive patient registration process.
03/04/2022: Nashville, TN
Patient access managers oversee the different components of a facility’s patient access services.
05/03/2022: Boston, MA
The patient access manager will oversee all admission and registration processes for patients.
04/10/2022: Spartanburg, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Manager jobs
At the entry level, candidates can start off as a patient access specialist.
03/09/2022: Columbus, MS
Complete Postsecondary Education.
03/03/2022: Clarksville, TN
Gain experience through on-the-job training, to eventually earn your place to be a patient access manager.
03/22/2022: High Point, NC
Consider licenses, certifications, and registrations related to patient access services.
04/26/2022: Altus, OK
Step 3: View the best colleges and universities for Patient Access Manager.
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