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OrthoVirginia
Chesterfield, VA | Full Time
$35k-42k (estimate)
1 Week Ago
Medical Receptionist
OrthoVirginia Chesterfield, VA
$35k-42k (estimate)
Full Time | Specialty Trade in Construction 1 Week Ago
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OrthoVirginia is Hiring a Medical Receptionist Near Chesterfield, VA

OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Registration Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.
Position SummaryThe Registration Coordinator serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations.
Primary Functions & Accountabilities
  • Maintain the registration desk, answer phone lines, and schedule appointments
  • Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
  • Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.)
  • Provide general office assistance including purchasing of office supplies, maintenance of office equipment.
  • Coordinate with billing office on collections and balancing payments.
  • Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service.
  • Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
  • Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
  • Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
  • Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
  • Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service
  • Ability to work flexible schedules to meet clinic needs
Knowledge, Skills & Abilities
  • Must be able to multi-task with a strong sense of responsibility and initiative
  • Strong written and verbal communication and interpersonal skills
  • Exceptional customer service skills and focus
  • Must be comfortable assessing situations and resolving or escalating as required
  • Able to establish/maintain effective working relationships with patients, staff payers and team members
  • Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes
  • Must be able to understand and explain most insurance and billing questions as it pertains to the patient
Position Requirements
  • High school diploma or equivalent
  • One year of relevant office experience; Medical office experience preferred
  • Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$35k-42k (estimate)

POST DATE

06/12/2024

EXPIRATION DATE

07/10/2024

WEBSITE

orthovirginia.com

HEADQUARTERS

NORTH CHESTERFIELD, VA

SIZE

50 - 100

FOUNDED

1960

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Specialty Trade in Construction

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About OrthoVirginia

OrthoVirginia owns and operates a chain of 27 out-patient surgery centers that offers on-site physical therapy and urgent care services to patients.

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