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3 Customer Service Team Member Jobs in New Haven, CT

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Ingka External
New Haven, CT | Full Time
$29k-36k (estimate)
1 Day Ago
Osprey’s Dominion
New Haven, CT | Full Time
$41k-52k (estimate)
5 Days Ago
IKEA
New Haven, CT | Full Time
$27k-33k (estimate)
2 Weeks Ago
Customer Service Team Member
Osprey’s Dominion New Haven, CT
$41k-52k (estimate)
Full Time 5 Days Ago
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Osprey’s Dominion is Hiring a Customer Service Team Member Near New Haven, CT

Job Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This position requires excellent communication skills and the ability to assist customers with their inquiries and concerns.

Duties:

- Answer incoming customer calls promptly and professionally

- Address customer inquiries, resolve issues, and provide appropriate solutions

- Utilize data entry skills to accurately document customer interactions

- Conduct outbound calling campaigns to follow up with customers

- Communicate effectively with customers using phone etiquette

- Provide outstanding customer service at all times

Skills:

- Proficient in English, both verbal and written

- Strong sales skills to promote products or services

- Excellent data entry abilities for accurate record keeping

- Experience in outbound calling campaigns is a plus

- Ability to analyze customer needs and provide suitable solutions

- Exceptional communication skills and phone etiquette

- Prior experience in customer service is preferred

Job Types: Full-time, Part-time, Contract

Pay: $17.45 - $21.02 per hour

Expected hours: No less than 20 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$41k-52k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

08/21/2024

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The job skills required for Customer Service Team Member include Customer Service, Communication Skills, Data Entry, Communicates Effectively, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Team Member. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Team Member. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member. You can explore the career advancement for a Customer Service Team Member below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Team Member job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer service job tasks.

03/21/2022: Grand Forks, ND

Agents may also personally follow up with customers to find out how the solution worked for them.

03/08/2022: Chillicothe, OH

Demonstrate sound knowledge of the product/service and suggest a solution to the customer right away.

03/16/2022: Johnstown, PA

They will access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.

03/19/2022: Washington, DC

Customer service members do financial management of customer services, troubleshooting, processing orders, upgrades, complaints handling and escalation.

03/04/2022: Pueblo, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Team Member jobs

A great customer service member knows how to relate to anybody, but they’re especially good with frustrated people.

03/10/2022: Mcallen, TX

Responding to questions with positive language can greatly affect how the customer hears the response.

02/18/2022: Evansville, IN

Customer service experience goes beyond call centers and emails.

03/29/2022: Springfield, OH

Seek out unique touch points to build positive customer experiences.

02/11/2022: Huntington, NY

Customer service reps need to equip themselves with the necessary knowledge and skills they need to connect with and help customers.

03/01/2022: New Orleans, LA

Step 3: View the best colleges and universities for Customer Service Team Member.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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