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Role Purpose
Assist in leading restaurant managers and team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. Ensures decisions and actions are in alignment with the Credo and Guiding Principles and all TGI Friday’s standards are met. To select, coach and develop team members.
Key Responsibilities & Accountabilities
Key Decisions
Makes:
Influences:
Measures of Success
Qualification Requirements
Competencies
ASSESSING AND SELECTING TALENT: Effectively identifies and evaluates the talent within your restaurant in order to select individuals that exhibit pride, passion and personality and to build top performing teams
COACHING FOR PERFORMANCE: Spends time guiding, teaching and providing clear and directed feedback to your team to help them to grow and succeed
LEADS AND INSPIRES OTHERS: Sets the example for the team by living the TGI Friday’s credo and values; effectively influences and motivates them to reach goals
FLEXIBLY ADAPTS AND MANAGES CHANGE: Keeps up with shifting business needs and embraces change in order to drive results
COMMUNICATION: Keeps everyone on the same page through frequent information sharing and open dialogue
MANAGING EXECUTION: Sets performance standards and follows up relentlessly to ensure accountability for top quality results.
PASSION FOR THE GUEST: Ensures that every action and decision leads to an exceptional guest experience
MANAGING FINANCIAL RESULTS: Demonstrates a thorough understanding of the financial components of the restaurant and how to impact results
DECISION MAKING & PROBLEM SOLVING: Thinks problems through, acts with urgency and always keeps the best interests of the brand at heart when making decisions
Full Time
$109k-146k (estimate)
04/16/2023
07/08/2024