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Job Description
As part of the care team, the Care Manager is responsible for the delivery of services to all clients on his/her caseload by supervising caregiver activities. You are responsible for the training, development, and supervision of caregivers to ensure clients receive the highest level of care. You will be responsible for managing incidents, complaints, injuries, and act as back-up supervisor as needed. Supports company initiatives by adopting new approaches, practices, and processes to deliver standards of excellence and operational quality on a consistent basis. We are proud to be named a Great Place to Work Certified Company for 2023!
Essential Functions
· Maintain quality service by following Outreach Standard Operating Procedures to onboard new clients timely and ensure accuracy. This includes duties such as: schedule initial visits with clients and caregivers, developing a plan of care, and conduct caregiver orientation and training
· Conducts client visits in accordance with program requirements for supervision and evaluation of services to ensure client safety in the home
· Prepare caregiver work schedules on a regular basis and maintain necessary documentation
· Assists in monitoring adherence to the prepared caregiver work schedule
· Manage and maintain a client caseload, via the Electronic Health Record (EHR) to track and report scheduling, timesheets, EVV compliance and supervisory visits
· Identify and address client concerns timely and with empathy
· Effectively supervises the caregivers in all aspects of performance of their jobs, including coaching, training, corrective action, performance evaluation and termination in order to provide quality care
· May assist the care team with recruiting qualified caregivers
· May act as the backup caregiver providing care in the clients’ home if necessary
· May perform community outreach on behalf of Outreach Health
· Serves as an advocate for and champions the client’s health by being a liaison between the Managed Care Organizations and Outreach to improve client care
· Knows and follows Company policies and procedures with integrity
· Conducts all communications in an honest and professional manner
· Creates an environment of trust, and a culture where everyone feels valued
· Builds relationships with clients by respecting and recognizing their rights; maintaining confidentiality and working tirelessly to earn and keep the trust of our clients
· Performs any other duties as assigned by the Supervisor
Required Skills
· Must have a High School Diploma or GED with a minimum of two years of full-time study at an accredited college experience or 2 years of experience in a supervisory role in a health care facility, agency, or community- based agency for each required year of college
· Excellent time management and strong organizational skills
· Must have knowledge and comply with applicable healthcare laws and statues (local, state, and or federal)
· Skills in early identification of issues, problem solving and interpersonal communication
· Supervisory and decision-making skills, adaptability, and be a positive leader
· Strong communication skills, both written and oral
· Maintain a valid driver’s license and own a legally registered vehicle that holds minimum liability insurance
Must be humble, teachable, and open-minded
Preferred Skills
· Bilingual (English and Spanish)
· Experience working with Electronic Health Records (EHR)
Compliance
The Care Manager is required to fully comply with applicable healthcare laws and statues (local, state, and federal) and Outreach Health policies and procedures. Must respect clients by recognizing their rights; maintaining confidentiality and work tirelessly to earn and keep their trust. Each team member is expected to perform all duties and demonstrate behaviors and attitudes consistent with Outreach Health’s Mission Statement and Core Values.
Pay Range: 35K - 43K
Full Time
$50k-61k (estimate)
07/17/2024
08/02/2024
The job skills required for Care Manager include Scheduling, Problem Solving, Confidentiality, Time Management, Managed Care, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Care Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Care Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Care Manager positions, which can be used as a reference in future career path planning. As a Care Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Care Manager. You can explore the career advancement for a Care Manager below and select your interested title to get hiring information.
If you are interested in becoming a Care Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Care Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Care Manager job description and responsibilities
As health care providers, care managers provide for their patients by matching patient needs with appropriate services.
02/10/2022: Pine Bluff, AR
Care manager services can also greatly reduce family and caregiver stress and help eliminate family disputes and disagreements.
01/20/2022: Wichita Falls, TX
Care managers maintain patient records and oversee care plans at all types of health facilities.
01/25/2022: New Brunswick, NJ
Care managers may function as both health care providers and facility supervisors.
01/06/2022: Greenville, SC
Care managers want to know what the benefits are, what features to look for, and how to choose the right options.
03/13/2022: Phoenix, AZ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Care Manager jobs
Also known as a patient care manager, care coordinator, or patient care coordinator.
02/11/2022: Anderson, IN
Care managers often work wherever their patients are, such as private homes, nursing homes or other care homes and supportive housing.
12/26/2021: Yakima, WA
Case managers and care managers are two healthcare professionals that work with patients and other professionals to ensure that patients receive the right care for them.
03/15/2022: Mesa, AZ
Complete patient care goes beyond caring for the patient’s physical problems. Patients may experience additional stress related to their financial situation, familial relationships, and even their physical environment.
02/13/2022: Tampa, FL
Obtaining a degree, gaining work experience, earning certification, and maintaining certification are the steps to take to make the most of a career as a certified care manager.
01/23/2022: Bridgeport, CT
Step 3: View the best colleges and universities for Care Manager.