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Role : (Customer) Support Engineer
Location : Seattle Area Hybrid (2-3 days a week in office)
Comp : They are open for the right person, but circa $100,000 - $160,000 stock
Domain: Database space - Series D
Do you enjoy helping customers and have worked in a highly technical space already? Want to work with some of the smartest engineering folk (ex-Google, ex-Sisense etc?)
A growing data-warehouse business are looking for someone like you to join their customer support engineering team of 5. You will help with any customer requests related to the database that predominantly come in via Slack or Email, but also collaborate with Solution Architects for new customers but also complex cases. Problems you will work on are within the data warehouse space, i.e implementation, multiple systems and layers, SQL & Relational Database Systems, Log Parsers, Cloud etc
You will be frequently collaborating with the engineering team, who consist of multiple ex google and meta folk. This role can move into a solutions' architecture role in the future too. Company culture is very collaborative, working with some super smart people, and the support team are beginning to utilise LLM technology to support their work.
15 days paid vacation US holidays, healthcare coverage, 401k plan, commuter and interest benefits, company offsites
Your Qualifications
Full Time
$84k-107k (estimate)
09/02/2024
09/20/2024
gostrativ.com
Duluth, GA
<25
Retail
The following is the career advancement route for Senior Support Engineer positions, which can be used as a reference in future career path planning. As a Senior Support Engineer, it can be promoted into senior positions as a Software Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Support Engineer. You can explore the career advancement for a Senior Support Engineer below and select your interested title to get hiring information.