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It's fun to work in a company where people truly BELIEVE in what they're doing!
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Job Description :
Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels , we look for people who embrace the cultures and communities where they live.
Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.
Supervise all aspects of guest service delivery for the entire hotel. Provide a high level of service to guests and assist in administrative support for the hotel in accordance with hotel standards.
Handle guest issues and concerns to ensure resolution to the satisfaction of the guest and company.
Minimum of three (3) years’ experience in the hospitality industry required. High school diploma or equivalent required. Previous supervisory experience preferred.
Must be highly organized, computer proficient and possess excellent written, verbal and interpersonal communication skills.
Must be able to work any day and shift.
Come Work Here!
$ 58,000-63,800 , with potential for adjustment based on factors such as an applicant’s skills, experience and / or education.
Health Insurance (Dental, Medical, Prescription, Vision)
Paid Holidays, Sick, Vacation and Medical Leave
Retirement Plan (401K)
Recognition and Award Programs
Employee Assistance Program
Discounted Hotel Rates
please note that benefits may vary depending on position or property
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Last updated : 2024-07-18
Full Time
$30k-44k (estimate)
07/21/2024
07/23/2024
The job skills required for Guest service manager include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service manager positions, which can be used as a reference in future career path planning. As a Guest service manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service manager. You can explore the career advancement for a Guest service manager below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Manager job description and responsibilities
A guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.
01/30/2022: Sarasota, FL
The guest services manager oversees the process of handling customer complaints.
02/28/2022: Altoona, PA
Guest service manager focuses on the client's needs and requirements and ensures that they are being fulfilled.
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Present the menus and the special of the day
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Organisational and planning skills to develop customer service policies.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Manager jobs
A guest service manager performs a variety of customer relations duties at a hotel.
04/12/2022: Youngstown, OH
Must be able to speak and understand the primary language used by the guests who visits the hotel.
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Listen, understand and take action.
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Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.
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Customer service representatives, customer service management, and operations staff work together to make experiences that matter.
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Step 3: View the best colleges and universities for Guest Service Manager.