2 IT Desktop Support Technician Jobs in Waterville, ME
Ovation Workplace services is Hiring an IT Desktop Support Technician Near Waterville, ME
Key Skills Required: General Description
Create and maintain operating system images, driver packages and task sequences in SCCM or MDT
Security update management using SCCM or WSUS
Working knowledge of OS deployment using SCCM & MDT
Windows Imaging & OS Deployment Customizing and creating WIM images, Exposure in ImageX, Windows PE, WAIK,ADK, Windows ICD & DISM tools
Requires detailed knowledge of Windows (Win 7/XP/VISTA/Windows 8/ Windows 10), windows registry, Applications, and computer drive imaging technologies and client platforms and related hardware.
Complete configuration, installation and support of equipment in an environment conducive to the specifications
Applying modifications and customizations to the OS through registry modifications
Develop/create and maintain Windows 10 and later desktop PC and laptop images, integrate and test software applications and upgrades, package and deploy base image and applications via SCCM
Develop and deploy scripting and automation for image and application deployment/operational and maintenance in support of production systems and workstations, including batch and PowerShell scripting, PXE, .msi development and modification
Knowledge of BitLocker and Encryption
Developing utilities and processes to optimize images and installation procedures
Develop and document design specification and build processes
Troubleshooting/debugging software and hardware problems related to the operating system or supporting applications, drivers, and services.
Full Understanding of downloading and deploying software updates using SCCM 2012, Creating Packages, Applications, Task sequences. Experience in creating and providing sccm database report.
Knowledge Microsoft Office and Office 365 Proplus Product suites and administration
Deploying SCCM OSD Task Sequences
Knowledge of Azure AD and Azure domain join
Define/test and certify client computing hardware standards and configuration for end users
Security hardening for Windows client operating systems
Knowledge to use Group Policy and System Center Configuration Manager to centrally deploy changes throughout the environment
Good Knowledge of Windows 10 operating system is a must
Solving Level 2 tickets
Technical Requirements
Required Skills / Qualifications: Good Command on SCCM 2012 or later versions
Experience in Handling Windows Imaging Project
Good Command on ImageX or DISM tool, Dell Kace
Microsoft Deployment Toolkit (MDT 2013) ,WDS,ADK, WAIK, Windows Imaging and Configuration Designer
Application Compatibility Toolkit
Windows System Image Manager
OSCDIMG,BCDBoot,etc
Windows Reinstallation Environment
User State Migration Tool(USMT)
Windows 7/8.1/10/2008R2/2012R2
Backup and Disaster Recovery Solutions
Networking concepts including IP addressing, DHCP, DNS, etc
SkillsSoft Skills
- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a great customer handling skills
- Able to handle unforeseen situations
- Ability to communicate technical issues clearly in person, on the telephone and in written documents
- Good problem analysis and problem solving skills
- Strong customer focus and good teamwork skills
Experience in software development, processes, and methods
QA/Software Testing/Troubleshooting experience.
Years of Experience
Relevant 5-7 Years
Certification requirements
Preferred To Have 70-680,70-698,70-697,70-698,70-689,70-692,70-687,70-688Compulsory MCSE/MCITP/MCSA/MCTS
"Preferred to have 70-401(SCCM 2007) or 70-243(SCCM 2012)
Job Summary
Full Time
$65k-82k (estimate)
05/31/2024
07/29/2024
ovationwps.com
The job skills required for IT Desktop Support Technician include Troubleshooting, Operating System, Installation, Networking, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Desktop Support Technician positions, which can be used as a reference in future career path planning. As an IT Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Desktop Support Technician. You can explore the career advancement for an IT Desktop Support Technician below and select your interested title to get hiring information.
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