Strategically serve as the liaison and lead point of contact between Overit and our clients, overseeing a robust roster of clients from various verticals. 

Address client needs and concerns as quickly and effectively as possible to develop and maintain strong relationships. 

Identify, troubleshoot, and solve problems to achieve client business goals, building rapport and credibility based on trust and expert counsel .

Develop and implement marketing plans and campaigns, 90-day plans, client onboarding processes

Partner with senior leaders/strategists to develop, present and implement strategic solutions and creative programs that deliver business results for clients and solidify the agency/client partnership

Work across departments, including creative, digital, media and/or production, to develop and implement communications, creatives, and advertising campaigns that are strategic, timely, within budget, and meet agency and client standards

Manage the development, research, writing and presentation of proposals, SOWs, media relations plans, creative project strategy briefs, messaging documents, press materials, web content, blog posts, etc.

Identify potential project challenges and quickly resolve problems, using project management expertise and communications/advertising/digital knowledge

Work with production to develop and manage project budgets including review and identification of any overages, timelines and SOPs for client work. 

Build and maintain relationships with issue area experts and organizations, media contacts and internal business partners to meet client needs and achieve project objectives

Actively participate in new business efforts for the firm including developing new business opportunities with existing clients, writing proposals and delivering presentations 

Clearly communicate the progress of creative, production, and media initiatives to internal and external stakeholders

Stay informed on client industries and issues as well as the latest developments in advertising, marketing, and media technologies, strategies, and platforms

Have in depth digital, media, and marketing consultation knowledge with insights & analytics

Commit to making Overit the best company it can be. Continually look for ways to improve the company as a whole.

Ensure that long term, quality relationships are being built/maintained for all clients

Ensure that Overit is meeting or exceeding client satisfaction levels with the quality of staff, services and deliverables.

Promote Overit at industry functions.

Possess excellent interpersonal, interdepartmental, client, vendor communication skills. 

Communicate effectively utilizing the best method of communication for each circumstance.

Resolve internal and external issues fairly and professionally.

Take responsibility for creating a positive working environment and good employee morale.

Collaborate. Collaborate. Collaborate. None of us is as smart as all of us combined.