What are the responsibilities and job description for the Front Desk Supervisor position at Overton Hotel and Conference Center?
This is a leadership role to assist the Front Desk Manager to help lead front desk agents and bell /valet staff in the manager’s absence. The Front Desk Supervisor is involved in training and directing the front office ensuring The Overton Hotel and Conference Center’s quality standards as well as guest satisfaction are met. Front Desk Supervisors greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay. Additional job duties include effective communication both verbally and written and observing performance and encouraging improvement of staff. Previous front desk experience or similar customer service experience a must.
We are currently accepting applications and conducting interviews. Apply online www.overtonhotel.com/careers or pick up an application in person today!
The Overton Hotel and Conference Center is an Equal Opportunity Employer and a Drug Free Workplace.
Medical/Dental, Retirement Program, Paid Time off, Holiday Pay, Employee Discounts and Meal provided each shift.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Front Desk: 1 year (Preferred)
- Hotel Experience: 2 years (Preferred)
Work Location: In person
Salary : $15